Remote Senior Luxury Travel Concierge for UHNW Clients

Outsourced

Quezon City

Remote

PHP 670,000 - 1,228,000

Full time

2 hours ago

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Job summary

Outsourced is seeking a Senior Lifestyle & Travel Specialist to join our home-based operations. You will provide after-hours coverage for UHNWIs and premium clients across Europe and US time zones, delivering travel adjustments, bookings, and concierge services with discretion and professionalism.

The role requires strong luxury travel experience, exceptional English communication, and flexibility to rotate nights and weekends as needed to support global coverage.

Qualifications

Minimum 5+ years in luxury travel, lifestyle concierge, or premium customer service for UHNWIs/VIPs.
Exceptional, fluent written and spoken English.
Bonus: second European or regional language (French, Spanish, or Italian).
Availability to work night shifts, weekends, and holiday rotations for global coverage.
Tech-savvy and comfortable with internal communication tools, travel booking platforms, and CRM systems.

Responsibilities

Direct, real-time communication with UHNW clients to handle travel adjustments, bookings, and concierge requests.
Autonomously resolve complex travel and lifestyle inquiries during off-peak hours.
Work closely with UK and US colleagues to ensure smooth shift handovers and continuity.
Deliver executive-level, highly polished responses tailored to high-profile clients.

Skills

Luxury travel

Customer service

Discretion

Communication

Time zone coordination

Tools

CRM platforms

Travel booking tools

Job description

The role requires strong luxury travel experience, exceptional English communication, and flexibility to rotate nights and weekends as needed to support global coverage.

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