Senior IT Helpdesk & Systems Infrastructure Engineer

Austal; Balamban; On-site; PHP 350,000 - 550,000; Full time

Job summary

Austal Philippines Pty Limited is seeking an IT Helpdesk/IT Support Specialist to assist the corporate IT team with systems, infrastructure, and local user support at the PSO site in Cebu. You will log requests, perform initial diagnostics, and coordinate with global IT teams to resolve issues.

The role requires 5+ years in IT service delivery and strong Office 365/Windows skills. Relevant Cisco/VMware/SharePoint credentials are a plus, and ITIL experience is preferred for incident and problem

Qualifications

• 5+ years in IT service delivery.
• Strong Office 365/Windows skills.
• Cisco/VMware/SharePoint credentials are a plus.
• ITIL experience preferred for incident and problem management.

Responsibilities

• Log requests and perform initial diagnostics.
• Coordinate with global IT teams to resolve issues.
• Assist the corporate IT team with systems, infrastructure and local user support at the PSO site in Cebu.

Skills

IT service delivery

User support

Troubleshooting

Customer service

Tools

Office 365

Windows

Cisco

VMware

SharePoint

Job description

Austal Philippines Pty Limited is seeking an IT Helpdesk/IT Support Specialist to assist the corporate IT team with systems, infrastructure, and local user support at the PSO site in Cebu. You will log requests, perform initial diagnostics, and coordinate with global IT teams to resolve issues.

The role requires 5+ years in IT service delivery and strong Office 365/Windows skills. Relevant Cisco/VMware/SharePoint credentials are a plus, and ITIL experience is preferred for incident and problem