IT Helpdesk & Systems Infrastructure Specialist

Austal; Balamban; Sur place; PHP 350 000 - 550 000; Plein temps

Résumé du poste

Austal Philippines Pty Limited is seeking an IT Helpdesk/IT Support Specialist to assist the corporate IT team with systems, infrastructure, and local user support at the PSO site in Cebu. You will log requests, perform initial diagnostics, and coordinate with global IT teams to resolve issues.

The role requires 5+ years in IT service delivery and strong Office 365/Windows skills. Relevant Cisco/VMware/SharePoint credentials are a plus, and ITIL experience is preferred for incident and problem

Qualifications

• 5+ years in IT service delivery.
• Strong Office 365/Windows skills.
• Cisco/VMware/SharePoint credentials are a plus.
• ITIL experience preferred for incident and problem management.

Responsabilités

• Log requests and perform initial diagnostics.
• Coordinate with global IT teams to resolve issues.
• Assist the corporate IT team with systems, infrastructure and local user support at the PSO site in Cebu.

Connaissances

IT service delivery

User support

Troubleshooting

Customer service

Outils

Office 365

Windows

Cisco

VMware

SharePoint

Description du poste

Austal Philippines Pty Limited is seeking an IT Helpdesk/IT Support Specialist to assist the corporate IT team with systems, infrastructure, and local user support at the PSO site in Cebu. You will log requests, perform initial diagnostics, and coordinate with global IT teams to resolve issues.

The role requires 5+ years in IT service delivery and strong Office 365/Windows skills. Relevant Cisco/VMware/SharePoint credentials are a plus, and ITIL experience is preferred for incident and problem