Senior IT Helpdesk & Infrastructure Specialist – Cebu

Austal; Balamban; On-site; PHP 300,000 - 600,000; Full time

Job summary

Austal Philippines Pty Limited is seeking an IT Helpdesk/IT Support Specialist to assist the corporate IT team with systems, infrastructure, and local user support at the PSO site in Cebu. You will log requests, perform initial diagnostics, and coordinate with global IT teams to resolve issues.

Ideal candidates have 5+ years in IT service delivery, strong Office 365 and Windows skills, plus ITIL experience. Relevant Cisco/VMware/SharePoint credentials are a plus.

Qualifications

• 5+ years in IT service delivery.
• Strong Office 365 and Windows administration skills.
• ITIL experience; certifications are a plus.

Responsibilities

• Log IT requests and perform initial diagnostics.
• Coordinate with global IT teams to resolve issues.
• Assist local users at the PSO site in Cebu.

Skills

Office 365

Windows

ITIL

Tools

Cisco

VMware

SharePoint

Job description

Austal Philippines Pty Limited is seeking an IT Helpdesk/IT Support Specialist to assist the corporate IT team with systems, infrastructure, and local user support at the PSO site in Cebu. You will log requests, perform initial diagnostics, and coordinate with global IT teams to resolve issues.

Ideal candidates have 5+ years in IT service delivery, strong Office 365 and Windows skills, plus ITIL experience. Relevant Cisco/VMware/SharePoint credentials are a plus.