Onsite IT Help Desk | Entry-Level Support in Cebu

VST ECS Phils., Inc; Talisay; In loco; PHP 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

VST ECS Phils., Inc. in Cebu seeks an IT Helpdesk Support Specialist to join our team in Talisay. You will provide first-line technical support for hardware, software, and network issues to keep business operations running smoothly.

The role also involves documenting incidents and solutions to improve support processes, with a focus on rapid issue resolution and customer satisfaction. Fresh graduates are welcome.

Competenze

• Fresh graduates are welcome.
• Onsite work in Cebu is required.

Mansioni

• Provide first-line technical support for hardware, software, and network issues.
• Assist employees, install and upgrade computers and peripherals, and maintain daily helpdesk logs and documentation.

Descrizione del lavoro

VST ECS Phils., Inc. in Cebu seeks an IT Helpdesk Support Specialist to join our team in Talisay. You will provide first-line technical support for hardware, software, and network issues to keep business operations running smoothly.

The role also involves documenting incidents and solutions to improve support processes, with a focus on rapid issue resolution and customer satisfaction. Fresh graduates are welcome.