Onsite IT Help Desk Technician – Cebu

VST ECS Phils., Inc; Talisay; In loco; PHP 223.000 - 335.000; Tempo pieno

Descrizione del lavoro

VST ECS Phils., Inc. is seeking an IT Helpdesk professional to provide first-level support for hardware, software, and network issues at its Cebu onsite location in Talisay City.

The role includes assisting employees with troubleshooting, installing and configuring computers and peripherals, and maintaining helpdesk logs and documentation. A Bachelor’s degree in CS/IT/CE and 1–2 years of relevant experience are preferred; fresh graduates are welcome.

Competenze

• Bachelor's degree in CS/IT/CE or equivalent.
• 1–2 years of relevant IT support experience; fresh graduates welcome.
• Willing to work onsite in Talisay City, Cebu.

Mansioni

• Provide first-level technical support for hardware, software, and network-related issues.
• Assist employees in troubleshooting and resolving IT concerns.
• Install, configure, and upgrade computers, software, and peripherals.
• Maintain helpdesk logs, technical documentation, and daily activity reports.
• Support the setup of IT equipment for newly hired employees.

Conoscenze

Troubleshooting

Customer support

Documentation

Hardware setup

Formazione

Bachelor's degree in CS/IT/CE

Strumenti

IT asset management

Descrizione del lavoro

VST ECS Phils., Inc. is seeking an IT Helpdesk professional to provide first-level support for hardware, software, and network issues at its Cebu onsite location in Talisay City.

The role includes assisting employees with troubleshooting, installing and configuring computers and peripherals, and maintaining helpdesk logs and documentation. A Bachelor’s degree in CS/IT/CE and 1–2 years of relevant experience are preferred; fresh graduates are welcome.