Senior IT Asset Management Analyst — ServiceNow HAM Pro

ERNI Schweiz AG; Mandaluyong; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work setup

International exposure

Free training and certificates

Job summary

ERNI Schweiz AG in Mandaluyong City, Philippines, seeks a Senior IT Asset Management Analyst to lead HAM Pro initiatives and coordinate with a ServiceNow vendor. The role focuses on asset lifecycle, CMDB reconciliation, and governance across ITAM systems.

You will work hybrid, collaborating with global teams on complex projects, leveraging Flexera integrations and ITIL practices to improve asset data quality and compliance.

Qualifications

• Bachelor's degree in IT/CS/Engineering or related field is required.
• Minimum 5 years of IT Asset Management, ITSM, or related IT operations experience.
• Strong knowledge of ServiceNow HAM Pro, asset lifecycle management, CMDB reconciliation.
• Experience with Flexera or similar IT asset management tools and API/MID Server integrations.
• ITAM governance, policy development, and KPI reporting experience is preferred.

Responsibilities

• Serve as the technical interface with the ServiceNow HAM Pro vendor and oversee implementation.
• Define requirements for hardware stockrooms, asset lifecycles, and CMDB reconciliation.
• Review configurations, test changes, and validate deliverables against ITAM governance.
• Oversee HAM Pro and Flexera integrations, including API connectivity and data quality checks.
• Develop ITAM policies, KPIs, and dashboards; manage vendor actions and corrective plans.

Skills

IT Asset Management

ServiceNow HAM Pro

ITIL knowledge

Stakeholder management

Analytical skills

Education

Bachelor's degree in Information Technology/CS/Engineering/related field

Tools

ServiceNow

Flexera

Oracle FAR

Job description

ERNI Schweiz AG in Mandaluyong City, Philippines, seeks a Senior IT Asset Management Analyst to lead HAM Pro initiatives and coordinate with a ServiceNow vendor. The role focuses on asset lifecycle, CMDB reconciliation, and governance across ITAM systems.

You will work hybrid, collaborating with global teams on complex projects, leveraging Flexera integrations and ITIL practices to improve asset data quality and compliance.