Senior Incentive Compensation & Sales Ops Leader

Accenture; Hinoba-an; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

Accenture Philippines is seeking a Sales Prog & Incentive Mgmt Specialist to lead end-to-end Incentive Compensation operations, including plan setup, payout calculation, reconciliation and dispute management. You will own payout accuracy, SLA adherence and drive process improvements in a 24x7 environment.

The role requires 8–11 years of relevant experience, strong Incentive Compensation expertise, and 5–6 years of people management, with proven stakeholder management and program leadership

Qualifications

• Graduation from any discipline.
• 8 to 10 years relevant experience with strong Incentive Compensation expertise.
• 5 to 6 years people management experience.
• Experience managing end to end Incentive Compensation programs.
• Strong analytical, communication and stakeholder management skills.
• Project and program management experience.
• Documentation and process governance expertise.
• Ability to work in a 24x7 environment.

Responsibilities

• Operations Management
• Execute end to end Incentive Compensation operations
• Manage plan setup, payment calculation, reconciliation and dispute resolution
• Own payout accuracy, SLA compliance and exception management
• Support AI enabled tools, automation and process improvement
• Create workplans and contribute to process design
• Interact with stakeholders and support operational delivery
• Team Leadership
• Lead and mentor a team of specialists
• Review performance and provide coaching and feedback
• Support hiring, onboarding and capability development
• Maintain knowledge management and documentation standards
• Drive engagement, retention and business continuity
• Support escalation handling and stakeholder communication
• Key Metrics
• Operational KPIs
• Payment Accuracy
• SLA Adherence
• Straight Through Processing Rate
• Reconciliation Accuracy
• Team Engagement and Retention
• Execution KPIs
• Dispute Resolution Timeliness
• Payout Delivery Timeliness
• Automation and Improvement Adoption
• Team Performance and Attrition
• Workplan Delivery Against Timelines

Skills

Incentive compensation

Pricing profitability

People management

Stakeholder management

Analytical skills

Project management

Process governance

Documentation

Education

Any Graduation

Job description

Accenture Philippines is seeking a Sales Prog & Incentive Mgmt Specialist to lead end-to-end Incentive Compensation operations, including plan setup, payout calculation, reconciliation and dispute management. You will own payout accuracy, SLA adherence and drive process improvements in a 24x7 environment.

The role requires 8–11 years of relevant experience, strong Incentive Compensation expertise, and 5–6 years of people management, with proven stakeholder management and program leadership