Senior HRIS Specialist: Workday & ServiceNow

Q2 HR Solutions; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Q2 HR Solutions in the Philippines is seeking a Senior HRIS Associate to maintain enterprise HR systems and provide frontline support across Workday and ServiceNow in a global HRIS operations environment.

You will manage HRIS cases, update data, support reporting, participate in system releases and testing, and help improve HR technology processes while coordinating with regional teams across EMENA and NA hours.

Qualifications

• Bachelor's degree in Engineering, CS, HR, or related field.
• 1–2 years of Workday HCM or Application Management Services experience.
• Experience with Workday modules: HCM, Absence/Time Off, Recruiting, Talent Acquisition, Compensation, System Administration.
• Experience with ServiceNow administration.
• Experience in reporting and testing; Workday releases and regression testing.

Responsibilities

• Provide ongoing front-line HRIS system support through case management and data updates.
• Investigate cases, perform root-cause analysis.
• Support MyHR/ServiceNow administration including case reassignment and closure.
• Perform Workday admin tasks: reassignments, corrections, mass data uploads QC.
• Maintain and develop custom Workday reports; governance and data integrity.

Skills

HRIS support

Reporting

Regression testing

Case management

Education

Bachelor's degree in Engineering, Computer Science, Human Resources, or related discipline

Tools

Workday HCM

ServiceNow administration

Job description

Q2 HR Solutions in the Philippines is seeking a Senior HRIS Associate to maintain enterprise HR systems and provide frontline support across Workday and ServiceNow in a global HRIS operations environment.

You will manage HRIS cases, update data, support reporting, participate in system releases and testing, and help improve HR technology processes while coordinating with regional teams across EMENA and NA hours.