Senior Group Lead - Cebu

TASQ Staffing Solutions; Cebu City; On-site; PHP 502,000 - 837,000; Full time

Job summary

TASQ Staffing Solutions is seeking a Senior Group Lead for a Real Estate Home call center account in Cebu City. This onsite role operates during night shifts and focuses on a voice account with leadership responsibilities over four team leads.

The ideal candidate has at least 3 years of Sr. Group Lead experience and a strong background in operational excellence and governance. Real estate voice account exposure is highly valued.

Qualifications

• Minimum 3 years exposure as Sr. Group Lead.
• Must handle 4 team leads; clients prefer voice account exposure.
• Background in operational excellence and governance preferred.

Skills

Voice account exposure

Operational excellence

Governance

Team leadership

Job description

TASQ is looking for a senior group lead for a real estate call center account.

Account: Real Estate Home

Skill set: Voice

Work setup: 100% Onsite in Cebu City, Night shift

Qualifications

• Minimum 3 years exposure as Sr. Group Lead
• Expected to handle 4 team leads, and clients are looking for someone with a voice account exposure (any LOB would do)
• Preferably someone who has a good background in the operational excellence and governance