Senior Customer Service Specialist — On-site Pasig, BPO

Recruitify_HR; Pasig; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency based in Metro Manila is seeking a Customer Service Representative to deliver exceptional service and support to clients. The ideal candidate must have 5-8 years of experience and a Bachelor’s degree, alongside strong communication and problem-solving skills. This full-time position offers various incentives, including performance bonuses and employee recognition programs, making it a great opportunity for dedicated professionals seeking growth in a supportive environment.

Qualifications

• 5–8 years of experience in customer service.
• Ability to provide exceptional customer service.
• Experience in documenting customer interactions.

Responsibilities

• Provide exceptional customer service through various channels.
• Address customer inquiries and resolve issues.
• Maintain knowledge of products and services.
• Collaborate with team members to improve service processes.

Skills

Strong communication

Interpersonal skills

Problem-solving abilities

Attention to detail

Empathy towards customers

Positive attitude

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment agency based in Metro Manila is seeking a Customer Service Representative to deliver exceptional service and support to clients. The ideal candidate must have 5-8 years of experience and a Bachelor’s degree, alongside strong communication and problem-solving skills. This full-time position offers various incentives, including performance bonuses and employee recognition programs, making it a great opportunity for dedicated professionals seeking growth in a supportive environment.