Customer Care Specialist – Pasig (On-site) | 1 Yr BPO Exp

Miranda HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

A leading recruitment firm is seeking a Customer Service Representative for an on-site role in Pasig, Philippines. The candidate should have at least 1 year of BPO experience and a high school diploma. Responsibilities include assisting customers, providing accurate product information, and maintaining a professional attitude. You will collaborate with team members to achieve customer satisfaction and operational goals. Attractive benefits include holiday gifts and life insurance.

Qualifications

• 1 year BPO experience.
• Experience in a call center environment is a plus.

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.

Skills

Strong customer service skills

Excellent organizational skills

Proficiency in scheduling and back office support

Strong communication and interpersonal skills

Education

High School Diploma or equivalent

Job description

A leading recruitment firm is seeking a Customer Service Representative for an on-site role in Pasig, Philippines. The candidate should have at least 1 year of BPO experience and a high school diploma. Responsibilities include assisting customers, providing accurate product information, and maintaining a professional attitude. You will collaborate with team members to achieve customer satisfaction and operational goals. Attractive benefits include holiday gifts and life insurance.