Customer Care Specialist – BPO (3–5 yrs, On-site)

Gratitude Philippines; Taguig; Vor Ort; PHP 279.000 - 446.400; Vollzeit

Benefits dieser Stelle

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Zusammenfassung

A customer service firm in Taguig is looking for a Bpo Customer Service representative with 3-5 years of experience. The role involves providing exceptional service via phone, email, and chat, managing customer accounts, and resolving complaints. Strong communication skills and a bachelor's degree are essential. The company offers a competitive salary between 25K-40K PHP, along with benefits like performance bonuses and an annual trip.

Qualifikationen

• 3-5 years of experience in customer service.
• Empathetic and patient in dealing with customers.
• Ability to multitask and handle high call volumes.

Aufgaben

• Provide exceptional customer service via phone, email, and chat.
• Manage and update customer accounts accurately.
• Handle customer complaints and provide effective solutions.

Kenntnisse

Strong communication skills

Interpersonal skills

Problem-solving skills

Ausbildung

Bachelor’s degree in a relevant field

Jobbeschreibung

A customer service firm in Taguig is looking for a Bpo Customer Service representative with 3-5 years of experience. The role involves providing exceptional service via phone, email, and chat, managing customer accounts, and resolving complaints. Strong communication skills and a bachelor's degree are essential. The company offers a competitive salary between 25K-40K PHP, along with benefits like performance bonuses and an annual trip.