Senior Customer Service Specialist - Global Support

Outsource Accelerator; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Outsource Accelerator in the Philippines is seeking a Customer Service Representative to deliver professional, timely support to clients. The role emphasizes PRIDE values and consistent service quality across calls and emails, with a focus on accurate data handling and issue resolution.

The ideal candidate has at least 2 years in fast-paced customer service, experience in manufacturing customer service, and familiarity with ERP order management.

Qualifications

• 2+ years in fast-paced customer service.
• Experience in manufacturing customer service.
• Familiarity with ERP order management.

Responsibilities

• Deliver professional, timely support to clients across calls and emails.
• Ensure accurate data handling and issue resolution across inquiries.

Skills

Customer service

ERP order mgmt

Tools

ERP systems

Job description

Outsource Accelerator in the Philippines is seeking a Customer Service Representative to deliver professional, timely support to clients. The role emphasizes PRIDE values and consistent service quality across calls and emails, with a focus on accurate data handling and issue resolution.

The ideal candidate has at least 2 years in fast-paced customer service, experience in manufacturing customer service, and familiarity with ERP order management.