Customer Service Associate – Manila | Bonus & HMO

Gratitude Jobs Ahead HR Inc; Manila; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead HR Inc in Manila seeks a Customer Service Associate to handle inquiries via phone, email, and chat. The role requires 3–5 years of experience and a Bachelor’s degree, with flexibility for working hours and a focus on customer satisfaction.

On-site position in Manila with benefits such as HMO, incentives, and an equity plan. Join a team oriented toward delivering exceptional service and maintaining detailed transaction records.

Qualifications

• Bachelor's degree in a relevant field.
• 3–5 years of customer service experience.
• Strong verbal and written communication skills.

Responsibilities

• Provide excellent customer service to inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Assist in product knowledge to help customers make informed decisions.
• Collaborate with team members to improve customer satisfaction.

Skills

Verbal communication

Written communication

Education

Bachelor's degree

Job description

Gratitude Jobs Ahead HR Inc in Manila seeks a Customer Service Associate to handle inquiries via phone, email, and chat. The role requires 3–5 years of experience and a Bachelor’s degree, with flexibility for working hours and a focus on customer satisfaction.

On-site position in Manila with benefits such as HMO, incentives, and an equity plan. Join a team oriented toward delivering exceptional service and maintaining detailed transaction records.