Senior Customer Experience Specialist - Bonus & Benefits

Recruitify_HR; Muntinlupa; Vor Ort; PHP 334.800 - 558.000; Vollzeit

Benefits dieser Stelle

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Zusammenfassung

A leading call center in Manila is looking for a Customer Service Representative to provide outstanding support to customers via phone, email, and chat. The ideal candidate should have 5-8 years of experience and a diploma in a relevant field, demonstrate excellent communication and problem-solving skills, and be able to work in a fast-paced environment. The position offers benefits like a performance bonus, health insurance, and employee incentives, with a full-time work schedule on-site in Muntinlupa.

Qualifikationen

• 5-8 years of relevant experience in customer service.
• Ability to work in a fast-paced environment.
• Flexibility to work evenings and weekends.

Aufgaben

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve processes.
• Assist in training new team members.

Kenntnisse

Excellent communication skills

Strong problem-solving abilities

Patience and empathy

Ausbildung

Diploma in relevant field

Jobbeschreibung

A leading call center in Manila is looking for a Customer Service Representative to provide outstanding support to customers via phone, email, and chat. The ideal candidate should have 5-8 years of experience and a diploma in a relevant field, demonstrate excellent communication and problem-solving skills, and be able to work in a fast-paced environment. The position offers benefits like a performance bonus, health insurance, and employee incentives, with a full-time work schedule on-site in Muntinlupa.