Senior Customer Experience Pro – Equity & Bonus

Recruitify_HR; Muntinlupa; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruiting firm is seeking a Customer Service Associate to assist customers through phone, email, and chat in Muntinlupa. This full-time position requires 5-8 years of experience and a diploma in a relevant field. The ideal candidate should have strong communication skills and be able to handle multiple tasks. Benefits include a performance bonus, equity incentive plan, and health insurance. This position is on-site and offers opportunities for career development.

Qualifications

• 5-8 years of experience in customer service.
• Strong communication and interpersonal skills are essential.
• Ability to prioritize workload effectively.

Responsibilities

• Assist customers in resolving inquiries via phone, email, and chat.
• Maintain professionalism and customer satisfaction.
• Document customer interactions in the CRM system.

Skills

Strong communication and interpersonal skills

Ability to handle multiple tasks

Patience and empathy

Education

Diploma in any relevant field

Job description

A recruiting firm is seeking a Customer Service Associate to assist customers through phone, email, and chat in Muntinlupa. This full-time position requires 5-8 years of experience and a diploma in a relevant field. The ideal candidate should have strong communication skills and be able to handle multiple tasks. Benefits include a performance bonus, equity incentive plan, and health insurance. This position is on-site and offers opportunities for career development.