Customer Care Specialist – Bonus & Benefits

Bravissimo Resourcing Inc.; Muntinlupa; On-site; PHP 20,000 - 30,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

13th Month Pay

Pag-Ibig Fund

Paid Holidays

Job summary

A customer service firm in Muntinlupa is looking for candidates to provide essential customer support. The role demands strong customer service skills and experience handling voice accounts. Open to college graduates with 6 months of experience or undergraduates with 2.5 years. Key benefits include performance bonuses, government-mandated benefits, and incentives. Join us to ensure quality standards while aiding customer satisfaction.

Qualifications

• Experience in customer service, particularly with voice accounts.
• College graduates with at least 6 months CSR experience preferred.
• Undergraduates accepted with 2.5 years relevant experience.

Responsibilities

• Provide customer service support in line with service level requirements.
• Ensure call quality and quantitative standards are met.
• Resolve customer care needs in a timely manner.

Skills

Customer service skills

Voice account handling

Education

College degree or 2.5 years of experience

Job description

A customer service firm in Muntinlupa is looking for candidates to provide essential customer support. The role demands strong customer service skills and experience handling voice accounts. Open to college graduates with 6 months of experience or undergraduates with 2.5 years. Key benefits include performance bonuses, government-mandated benefits, and incentives. Join us to ensure quality standards while aiding customer satisfaction.