Senior Customer Experience Rep Manila, with Bonus & Equity

Gratitude Philippines; Taguig; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Performance Bonus

Health Insurance (HMO)

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A customer service firm in the Philippines is looking for Customer Service Representatives based in Taguig. In this role, you will provide exceptional support via various communication channels, assist customers with inquiries, and resolve complaints. The ideal candidate should have a bachelor’s degree and 3-5 years of relevant experience. Benefit offerings include performance bonuses, health insurance, and an annual company trip.

Qualifications

• 3-5 years of experience in customer service or a related field.
• Customer-focused with a positive attitude.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with product inquiries and troubleshooting issues.
• Resolve customer complaints in a timely and professional manner.

Skills

Strong communication and interpersonal skills

Proficient in using customer service software

Education

Bachelor’s degree in a relevant field

Job description

A customer service firm in the Philippines is looking for Customer Service Representatives based in Taguig. In this role, you will provide exceptional support via various communication channels, assist customers with inquiries, and resolve complaints. The ideal candidate should have a bachelor’s degree and 3-5 years of relevant experience. Benefit offerings include performance bonuses, health insurance, and an annual company trip.