Senior CS Rep — On-site BPO with Growth & Perks

Recruitify_HR; Mandaluyong; On-site; PHP 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading BPO company in Mandaluyong is seeking a Customer Service Representative to provide exceptional support through various channels, including phone, email, and chat. The ideal candidate will have 3–5 years of experience in customer service, a High School Diploma, and strong communication skills. This full-time role offers competitive salary up to 35K, along with perks like performance bonuses, health insurance, and annual company trips.

Qualifications

• 3–5 years of experience in customer service or related field.
• Ability to handle difficult situations with professionalism.
• Customer-focused with a problem-solving mindset.

Responsibilities

• Provide exceptional customer support through various channels.
• Resolve customer inquiries and issues efficiently.
• Document customer interactions and update CRM systems.

Skills

Strong verbal and written communication skills

Problem-solving mindset

Education

High School Diploma or equivalent

Job description

A leading BPO company in Mandaluyong is seeking a Customer Service Representative to provide exceptional support through various channels, including phone, email, and chat. The ideal candidate will have 3–5 years of experience in customer service, a High School Diploma, and strong communication skills. This full-time role offers competitive salary up to 35K, along with perks like performance bonuses, health insurance, and annual company trips.