Onsite Customer Support Specialist

JetSon Manpower Agency; Mandaluyong; On-site; PHP 223,200 - 279,000; Full time

Job summary

A staffing agency in Mandaluyong is seeking a Customer Service Representative. Responsibilities include providing exceptional service via phone, email, and chat, while resolving inquiries efficiently. Candidates should possess strong English communication skills and a high school diploma, with 3 months of related experience preferred. This role offers an opportunity to enhance your customer service abilities in a supportive team environment.

Qualifications

• At least 3 months of customer service experience CSE or CCE preferred.
• Empathetic, reliable, and a team player with a positive attitude.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries efficiently and accurately.
• Document interactions and maintain accurate records.
• Collaborate with team members to improve service quality.

Skills

Strong English communication skills

Problem-solving ability

Proficiency in customer relationship management software

Education

High/Senior High School diploma

Job description

A staffing agency in Mandaluyong is seeking a Customer Service Representative. Responsibilities include providing exceptional service via phone, email, and chat, while resolving inquiries efficiently. Candidates should possess strong English communication skills and a high school diploma, with 3 months of related experience preferred. This role offers an opportunity to enhance your customer service abilities in a supportive team environment.