Senior Collections Team Lead (Training & Translation)

YINSHAN LENDING INC

Makati

Presencial

PHP 800.000 - 1.000.000

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Company Christmas gift
Company events
Free parking

Descripción de la vacante

YINSHAN LENDING INC is seeking a Collection Supervisor to support the operational management of the Collections Department in Makati, Philippines. This role is pivotal in supervising documentation and assisting with team coordination while ensuring processes run smoothly for optimal team performance.

The ideal candidate will possess at least 6 years of experience in Collections, including 3 years in a leadership role, and must have strong bilingual skills in English and Tagalog. Benefits include a Christmas gift, company events, and free parking.

Formación

  • At least 6 years in Collections with 3 years in a leadership role.
  • Experience in fintech, lending, or banking sectors is preferred.

Responsabilidades

  • Prepare critical employee reports, including attendance tracking.
  • Coordinate departmental meetings and ensure seamless communication.
  • Act as the first point of contact for on-site emergencies.
  • Manage training schedules for new hires and track performance.
  • Collaborate to update content based on performance data.

Conocimientos

CRM software proficiency
Advanced Excel
Emotional intelligence
Bilingual (English and Tagalog)
Proficiency in Mandarin Chinese

Educación

Bachelor's degree in any field

Descripción del empleo

YINSHAN LENDING INC is seeking a Collection Supervisor to support the operational management of the Collections Department in Makati, Philippines. This role is pivotal in supervising documentation and assisting with team coordination while ensuring processes run smoothly for optimal team performance.

The ideal candidate will possess at least 6 years of experience in Collections, including 3 years in a leadership role, and must have strong bilingual skills in English and Tagalog. Benefits include a Christmas gift, company events, and free parking.

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