Senior Collections Team Lead (Training & Translation)

YINSHAN LENDING INC; Makati; On-site; PHP 800,000 - 1,000,000; Full time

Benefits offered by this job

Company Christmas gift

Company events

Free parking

Job summary

YINSHAN LENDING INC is seeking a Collection Supervisor to support the operational management of the Collections Department in Makati, Philippines. This role is pivotal in supervising documentation and assisting with team coordination while ensuring processes run smoothly for optimal team performance.

The ideal candidate will possess at least 6 years of experience in Collections, including 3 years in a leadership role, and must have strong bilingual skills in English and Tagalog. Benefits include a Christmas gift, company events, and free parking.

Qualifications

• At least 6 years in Collections with 3 years in a leadership role.
• Experience in fintech, lending, or banking sectors is preferred.

Responsibilities

• Prepare critical employee reports, including attendance tracking.
• Coordinate departmental meetings and ensure seamless communication.
• Act as the first point of contact for on-site emergencies.
• Manage training schedules for new hires and track performance.
• Collaborate to update content based on performance data.

Skills

CRM software proficiency

Advanced Excel

Emotional intelligence

Bilingual (English and Tagalog)

Proficiency in Mandarin Chinese

Education

Bachelor's degree in any field

Job description

YINSHAN LENDING INC is seeking a Collection Supervisor to support the operational management of the Collections Department in Makati, Philippines. This role is pivotal in supervising documentation and assisting with team coordination while ensuring processes run smoothly for optimal team performance.

The ideal candidate will possess at least 6 years of experience in Collections, including 3 years in a leadership role, and must have strong bilingual skills in English and Tagalog. Benefits include a Christmas gift, company events, and free parking.