Collection Team Lead - Strategy, Coaching & Compliance

Yinshan Lending Inc.; Makati; On-site; PHP 781,200 - 1,004,400; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Job summary

A leading financial services provider in the Philippines seeks a Collection Team Leader to manage their collections operations in Metro Manila. This role involves supervising a team of collections agents, developing strategies to maximize debt recovery, and ensuring compliance with relevant laws and regulations. The ideal candidate will have at least 5 years of supervisory experience in collections, strong leadership skills, and excellent communication abilities. This position offers competitive salary and career development opportunities.

Qualifications

• Minimum of 5 years of experience in a collections or customer service supervisory role.
• Strong leadership and people management skills.
• Excellent communication and negotiation skills.

Responsibilities

• Manage and supervise a team of collections agents.
• Develop and implement effective collections strategies.
• Monitor and analyse team performance.

Skills

Leadership

Data analysis

Excellent communication

Negotiation skills

Team management

Job description

A leading financial services provider in the Philippines seeks a Collection Team Leader to manage their collections operations in Metro Manila. This role involves supervising a team of collections agents, developing strategies to maximize debt recovery, and ensuring compliance with relevant laws and regulations. The ideal candidate will have at least 5 years of supervisory experience in collections, strong leadership skills, and excellent communication abilities. This position offers competitive salary and career development opportunities.