Senior Collections Analyst

Home Credit Philippines; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work set-up

Permanent dayshift schedule

Up to 20% variable performance-based-b

Job summary

Home Credit Philippines is seeking a Senior Late Collections Analyst to lead data-driven strategies for improving collections performance. You will collaborate with the analytics manager to extract, manage, and analyze databases, and develop automated tools to optimize processes.

The role requires strong SQL (Oracle), R or Python, and BI skills, with 3+ years in analytics or late collections. Hybrid work arrangement and competitive benefits are offered.

Qualifications

• Bachelor’s degree in a related field.
• 3+ years of professional experience in database systems and analytics.
• Proven business acumen for late collections or call center management.

Responsibilities

• Meet and work with analytics manager to deliver key collections results.
• Manage, extract and analyze information from databases.
• Extract and analyze information from databases.
• Create tools and strategy changes that will automate/optimize/improve existing collection processes.
• Generate strategy changes and run champion-challenger tests from pilot design to implementation.
• Manage and optimize database environment, architecture, data governance, jobs and procedures.
• Actively monitor collections performance and explain source and impact of occurrences.
• Provide reports and business analysis and insights.

Skills

Hypothesis testing

MS Office

Technical writing

R/Python

SQL Oracle

Power BI

Tableau

Education

Bachelor's degree in Economics/Finance/Statistics/Math/CS/Physics

Job description

About The Job

The Senior Late Collections Analyst is responsible for highly specialized and technical work on Late Collections which covers, but is not limited to early collection strategies, collection trends, database and collection systems. Recommends process or strategy improvements via a data driven approach; Leads project teams to achieve milestones and objectives.

What You’ll Do

• Meet and work directly with late collections analytics manager to help deliver key collections results
• Manage, extract and analyze information from databases
• Extract and analyze information from databases
• Create tools and strategy changes that will automate/optimize/improve existing collection processes
• Generate strategy changes and implement champion-challenger statistical testing from pilot design to implementation
• Manage and optimize database environment, architecture, data governance, jobs and procedures
• Actively monitor collections performance, investigate and explain source and impact of any occurences
• Provide reports and business analysis and insights

What You Need To Have

• Bachelor’s degree in Economics, Finance, Statistics, Mathematics, Computer Science, Physics or any related course
• 3 years+ of professional experience in the field of database systems and analytics
• Proven business acumen for late collections, field or call center management

Technical Skills

• Practical knowledge of hypothesis testing and usage of typical statistical tests (e.g t-test, ANOVA, etc).
• Proficiency in using Microsoft office tools.
• Ability to write in both technical and user-friendly language.
• Skilled with R or Python programming.
• Advanced active knowledge and experience with SQL (Oracle).
• Knowledge in using business intelligence tools such as Power BI or Tableau.

Job Perks You'll Enjoy

• Hybrid work set-up
• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.