Collections Analyst

Home Credit Philippines; Quezon City; Hybrid; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Hybrid work setup

Permanent dayshift

Up to 20% bonus

HMO on Day 1

Mental health coverage

Wellness Leave

Internal Career Mobility

Job summary

Home Credit Philippines is seeking a Late Collections Analyst II to support collections strategy by extracting and analyzing data from databases and evaluating pilots.

You will collaborate with the analytics team to design tests, automate processes, and monitor performance, delivering reports and insights to improve late collection outcomes. A background in SQL, R/Python, and BI tools is preferred.

Qualifications

• 1+ year of experience in database analytics.
• Strong analytical and business acumen in collections.
• Proficiency in SQL and BI tools (Power BI/Tableau).

Responsibilities

• Meet and work with late collections analytics manager to deliver results.
• Extract and analyze information from databases.
• Create tools and strategy changes to automate/improve collections processes.
• Generate strategy changes and run pilot testing (champion-challenger).
• Manage database environment, jobs and procedures.
• Monitor collections performance, explain sources and impacts.
• Provide reports and business insights.

Skills

SQL

R or Python

Power BI

Tableau

MS Office

Data analysis

Tools

Oracle

Job description

Job Description:

About the job

The Late Collections Analyst II's role is to support collections processes through generating, deploying and statistically evaluating strategy changes and pilots, effectively extracting and analyzing information stored in our databases. The analyst will handle ad-hoc investigations and analyses along with longer term pilots. The analyst is able to perform well his or her duties with minimal supervision

What You’ll Do:

• Meet and work directly with late collections analytics manager to help deliver key collections results
• Extract and analyze information from databases
• Create tools and strategy changes that will automate/optimize/improve existing collection processes
• Generate strategy changes and implement champion-challenger statistical testing from pilot design to implementation
• Manage database environment, jobs and procedures
• Actively monitor collections performance, investigate and explain source and impact of any occurrences
• Provide reports and business analysis and insights

What You Need To Have:

• 1 year+ of professional experience in the field of database systems and analytics
• Proven business acumen for early collections and call center management
• Practical knowledge of hypothesis testing and usage of typical statistical tests (e.g t-test, ANOVA, etc).
• Proficiency in using Microsoft office tools.
• Ability to write in both technical and user-friendly language.
• Knowledge in using R or Python programming.
• Active knowledge and experience with SQL (Oracle).
• Knowledge in using business intelligence tools such as Power BI or Tableau.

Job Perks You'll Enjoy:

• Hybrid work set-up
• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.