Senior Analyst (Collections)

Home Credit Philippines; Quezon City; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work setup

Permanent day shifts

Up to 20% variable bonus

HMO on Day 1/with dependents

Mental health coverage and wellness

Wellness Leave and Birthday Leave

Internal Career Mobility

Job summary

Home Credit Philippines is seeking a Senior Late Collections Analyst to lead data-driven strategies for optimizing collections performance. You will work with the analytics manager to drive results and oversee data extraction, analysis, and tooling.

Responsibilities include automating processes, running champion/challenger tests, and managing database environments while delivering insightful business analyses to guide decisions. Hybrid work setup and competitive incentives are offered.

Qualifications

• 3 years+ of professional experience in databases and analytics.
• Business acumen for late collections, field or call center management.
• Knowledge of hypothesis testing and statistical tests (e.g., t-test, ANOVA).
• Proficiency in Microsoft Office tools.
• Ability to write in technical and user-friendly language.
• Skills in R or Python programming.
• Advanced SQL (Oracle) and BI tools like Power BI or Tableau.

Responsibilities

• Meet and work directly with late collections analytics manager to deliver key collections results.
• Manage, extract and analyze information from databases.
• Extract and analyze information from databases.
• Create tools and strategy changes that will automate/optimize/improve existing collection processes.
• Generate strategy changes and implement champion-challenger statistical testing from pilot design to implementation.
• Manage and optimize database environment, architecture, data governance, jobs and procedures.
• Actively monitor collections performance, investigate and explain source and impact of any occurrences.
• Provide reports and business analysis and insights.

Skills

Databases & analytics

Collections business acumen

Hypothesis testing

R or Python

SQL skills

MS Office proficiency

Technical writing

BI reporting knowledge

Tools

MS Office

SQL (Oracle)

Power BI

Tableau

R

Python

Job description

TheSeniorLateCollectionsAnalystisresponsibleforhighlyspecializedandtechnicalworkonLateCollectionswhichcovers,butisnotlimitedtoearlycollectionstrategies,collectiontrends,databaseandcollectionsystems.Recommendsprocessorstrategyimprovementsviaadatadrivenapproach;Leadsprojectteamstoachievemilestonesandobjectives.

WhatYou’llDo:

• Meetandworkdirectlywithlatecollectionsanalyticsmanagertohelpdeliverkeycollectionsresults

• Manage,extractandanalyzeinformationfromdatabases

• Extractandanalyzeinformationfromdatabases

• Createtoolsandstrategychangesthatwillautomate/optimize/improveexistingcollectionprocesses

• Generatestrategychangesandimplementchampion-challengerstatisticaltestingfrompilotdesigntoimplementation

• Manageandoptimizedatabaseenvironment,architecture,datagovernance,jobsandprocedures

• Activelymonitorcollectionsperformance,investigateandexplainsourceandimpactofanyoccurences

• Providereportsandbusinessanalysisandinsights

WhatYouNeedToHave:

• 3years+ofprofessionalexperienceinthefieldofdatabasesystemsandanalytics

• Provenbusinessacumenforlatecollections,fieldorcallcentermanagement

• Practicalknowledgeofhypothesistestingandusageoftypicalstatisticaltests(e.gt-test,ANOVA,etc).

• ProficiencyinusingMicrosoftofficetools.

• Abilitytowriteinbothtechnicalanduser-friendlylanguage.

• SkilledwithRorPythonprogramming.

• AdvancedactiveknowledgeandexperiencewithSQL(Oracle).

• KnowledgeinusingbusinessintelligencetoolssuchasPowerBIorTableau.

JobPerksYou'llEnjoy:

• Hybridworkset-up

• Permanentdayshiftschedule

• Upto20%variableperformance-basedbonus

• HMOonDay1/HMOwithdependents

• Accesstomentalhealthcoverageandwellnesspartners

• WellnessLeaveandBirthdayLeavebenefits

• InternalCareerMobility

AtHomeCreditPhilippines,webelievethateveryonehassomethingspecialtooffer.Our motto\"NoSmallRoles,EveryoneisImportant\"isattheheartofeverythingwedo.Wethinkdiversitymakesourcompanybetterandeveryjobandpersonhereplaysabigpartinoursuccess.

We’reallaboutcreatingawelcomingplacewhereeveryonefeelsvaluedforwhotheyare.Thismeanswemakesurethateveryone,nomattertheirbackgroundorwhattheylooklike,getsafairchanceatjobs,training,andpromotions.

Whenitcomestohiring,everyonegetsafairlook.Itdoesn’tmatterwhereyou’refrom,whatyoubelieve,whoyoulove,whetheryouhaveadisability,oranyotheroranyotherconditionprotectedunderPhilippinelaws.Ifyoumeetthejobrequirements,youhaveachancetogetthejob.