Senior Client Success & Onboarding Lead

Momentive Software, Inc.; Cebu City; Hybrid; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Medical, Dental & Optical Benefits

Flexible Planned Paid Time Off

Hybrid Work Arrangement

Company-Paid Life Insurance Coverage

Job summary

A leading software company in Cebu City is seeking a Senior Client Support professional to manage a team and ensure project goals are met. The ideal candidate will have a Bachelor’s degree and at least 3 years of related experience, including supervisory responsibilities. You will engage with customers to promote software adoption, provide training, and oversee project milestones. The role offers a hybrid work arrangement and a variety of benefits, including medical, dental, and flexible paid time off.

Qualifications

• 3 years of related experience as an individual contributor.
• 1-3 years supervisory experience required.
• Must have excellent analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Manage subordinate staff's day-to-day performance.
• Train team on best practices for client engagement.
• Provide renewal sales quotations and respond to proposals.
• Supervise crafting of proposals and resolution of dilemmas.

Skills

Analytical skills

Problem-solving skills

Communication skills

Relationship building

Education

Bachelor’s degree

Tools

Office 365 (Word, Excel, PowerPoint, Outlook)

Job description

A leading software company in Cebu City is seeking a Senior Client Support professional to manage a team and ensure project goals are met. The ideal candidate will have a Bachelor’s degree and at least 3 years of related experience, including supervisory responsibilities. You will engage with customers to promote software adoption, provide training, and oversee project milestones. The role offers a hybrid work arrangement and a variety of benefits, including medical, dental, and flexible paid time off.