Senior Client Onboarding Engineer

JPMorganChase; Metro Manila; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

JPMorganChase in Metro Manila seeks a Client Technical Onboarding Senior Associate within Global Corporate Banking to onboard clients to file transmissions and related connectivity channels. You will guide technical setup, testing, and migration, coordinating with Sales, Service, and Implementation teams to deliver a high-quality onboarding experience.

Responsibilities include scoping meetings, API connectivity onboarding, documenting requirements, validating formats, and coordinating production

Qualifications

• Experience supporting client implementations in banking or fintech environments.
• Strong client service mindset with ability to influence stakeholders.
• Experience implementing connectivity solutions (EBICS, SWIFT FIN, SWIFTNet FileAct, host-to-host, SFTP, FTPS, AS2, APIs).
• Hands-on experience with payment/file formats (JSON, ISO 20022 XML, NACHA, EDI X12, flat files).

Responsibilities

• Conduct scoping meetings to confirm product and technical requirements.
• Lead clients through technical onboarding for file-based and API connectivity, including setup, testing, migration, verification.
• Gather, document, and validate client requirements including file specs and control needs.
• Analyze and validate file formats (JSON, ISO 20022 XML, NACHA, EDI X12, flat files).
• Establish test environments, execute file testing, coordinate back-office testing, track results to closure.
• Explain test outcomes and defects clearly to clients and internal partners.
• Prepare implementation documentation including statements of work and timelines.
• Maintain accurate project status, risks, and issues in tracking tools.
• Support production migration and verification across teams with timely updates.
• Serve as escalation point for client-impacting issues and drive resolution.

Skills

Client onboarding

Payments & file formats

Stakeholder management

Technical testing

API connectivity

Documentation

Communication

Organizational skills

Job description

JPMorganChase in Metro Manila seeks a Client Technical Onboarding Senior Associate within Global Corporate Banking to onboard clients to file transmissions and related connectivity channels. You will guide technical setup, testing, and migration, coordinating with Sales, Service, and Implementation teams to deliver a high-quality onboarding experience.

Responsibilities include scoping meetings, API connectivity onboarding, documenting requirements, validating formats, and coordinating production