1. Project Planning and Development
- Lead project feasibility studies covering operational, financial, and market viability for hospitality developments.
- Develop comprehensive project plans, timelines, budgets, and resource allocation.
- Coordinate with architects, engineers, designers, and contractors during hotel, resort, or hospitality facility development.
- Monitor project milestones and ensure adherence to development schedules.
- Identify potential risks and implement mitigation strategies to ensure smooth project implementation.
2. Business Development and Market Expansion
- Identify potential business opportunities within the hospitality and tourism sectors.
- Conduct market research and industry analysis to support new property developments or service offerings.
- Assist in establishing partnerships with investors, property owners, travel partners, and service providers.
- Prepare business proposals, investment presentations, and financial projections for hospitality projects.
- Support negotiations and contract development with partners, suppliers, and stakeholders.
3. Operational Planning and Service Optimization
- Develop operational frameworks for new hospitality properties or service offerings.
- Coordinate with hotel operations teams to ensure efficient service delivery and operational readiness.
- Monitor operational performance, service efficiency, and guest satisfaction metrics.
- Recommend improvements in operational processes, service standards, and guest experience initiatives.
- Ensure proper coordination of supply chain requirements including food and beverage, housekeeping supplies, and operational materials.
4. Financial and Budget Management
- Prepare project budgets and financial forecasts for hospitality development and operational initiatives.
- Monitor project expenditures and ensure effective cost control.
- Evaluate financial feasibility of expansion, renovations, or operational improvements.
- Prepare financial and project performance reports for management review.
5. Compliance and Regulatory Management
- Ensure compliance with hospitality regulations, safety standards, and local government requirements.
- Coordinate with government agencies for permits, licenses, and regulatory approvals for hospitality facilities.
- Implement safety standards, sanitation protocols, and operational compliance procedures.
- Ensure adherence to hospitality quality standards and brand guidelines.
6. Stakeholder and Team Coordination
- Coordinate with operations, finance, marketing, engineering, and procurement teams.
- Manage relationships with contractors, suppliers, consultants, and service providers.
- Provide regular project updates and progress reports to senior management.
- Facilitate cross-functional collaboration to ensure successful project execution.
Qualifications
Educational Background
- Bachelor’s Degree in Hospitality Management, Tourism Management, Business Administration, Hotel and Restaurant Management, Engineering, or related fields.
- A Master’s Degree in Business Administration (MBA), Hospitality Management, or Project Management is an advantage but not required.
- Additional training related to hospitality operations, property development, or service management is highly desirable.
Work Experience
- At least 5–8 years of relevant professional experience in project management, hospitality operations, hotel development, or business development within the hospitality or tourism industry.
- Proven experience in managing hospitality-related projects such as hotel openings, renovations, property development, or operational improvements.
- Experience in business development initiatives including market analysis, partnership development, and investment proposal preparation.
- Exposure to hospitality operations such as front office, food and beverage, housekeeping, or facilities management is an advantage.
Technical Skills
- Strong understanding of hospitality operations, guest service standards, and hotel or resort management practices.
- Proficiency in project planning, scheduling, and monitoring tools.
- Ability to conduct financial analysis, feasibility studies, and investment evaluations for hospitality projects.
- Understanding of hospitality facility operations, service workflow optimization, and operational efficiency.
- Familiarity with regulatory compliance, health and safety standards, and hospitality licensing requirements.
- Competence in data analysis, reporting, and operational performance monitoring.
Other Requirements
- Willingness to travel frequently to hospitality properties, project sites, or partner locations.
- Ability to work in both office and operational environments such as hotels, resorts, or hospitality facilities.
- Strong understanding of hospitality market trends and tourism industry dynamics is an advantage.
- Must demonstrate strong leadership, professionalism, and commitment to service excellence.