Senior Associate Total Rewards

Universal Robina Corporation; Quezon City; Sur place; PHP 558 000 - 893 000; Plein temps

Résumé du poste

Universal Robina Corporation is seeking a Total Rewards Officer on a fixed-term basis to oversee essential TR operations, COE generation, and system data integrity. You will handle end-to-end verifications, payroll-related validations, and access provisioning for new hires and promoted staff.

The role emphasizes timely SLAs, coordination with internal teams, and governance of HR data across TR platforms. A 6-month contract aligns with project-driven workload and process improvements.

Qualifications

• Bachelor's degree in human resources, Business Administration, Psychology, or related field.
• 3–4 years of hands-on corporate experience in Compensation, Benefits Administration, or HR Operations.
• Experience using HRIS platforms such as SAP HCM, SAP OM, Darwinbox, SAP Concur or similar systems is an advantage.
• Intermediate proficiency in Microsoft Excel and familiarity with HRIS, ticketing systems, or employee self-service portals.
• Good organizational skills, meticulous attention to detail, clear communication, and ability to process high-volume data transactions under strict timelines.
• Willing to work on a Fixed-Term Contract (6 months).

Responsabilités

• End-to-end COE generation, signature routing, and external employee background checks.
• Manage daily Total Rewards administrative processes and data integrity.
• Audit, validate, and sign off on third-party provider logs.
• Validate payroll allowances before monthly system cutoffs.
• Provision ESS/MSS access for new hires and promotions within 24 hours.
• Support Fleet and Wellness initiatives logistics as needed.
• Coordinate with internal and external stakeholders to ensure timely TR operations.

Connaissances

Data accuracy

Clear communication

Organizational skills

Formation

Bachelor's degree in HR/Business Administration/Psychology

Outils

SAP HCM

SAP OM

Darwinbox

SAP Concur

HRIS

Ticketing systems

Description du poste

Job Description:

Employee Type

Fixed Term

Grow Beyond UR Job with URC!

Create UR journey in a workplace where your growth goes beyond UR job. Thrive in an environment filled with fun, collaboration, and fulfillment as we delight everyone with good food choices.

Universal Robina Corporation is looking for a Total Rewards Officer (FTE / Contractual).

The TR Officer (Fixed-Term Contract) provides operational and administrative support to the Total Rewards team by ensuring the accurate and timely execution of compensation, benefits, HR systems, and employee services. The role supports day-to-day Total Rewards operations, facilitates employee requests, coordinates with internal and external stakeholders, and assists in maintaining HR data integrity across various systems.

What are the Job Responsibilities?

The temporary staff will assume full operational responsibility for core administrative transactions and strategic TR business partner support:

• Daily Total Rewards Administrative Processes
• Certificates of Employment (COE) & Verification: Ownership of end-to-end COE generation, signature routing, and external employee background checks.
• SLA Target: 100% of standard verification requests resolved within a 48‑hour turnaround time (TAT).
• Financial Loan Validation & Approvals: Audit, validate, and sign off on third‑party provider logs (BPI, Savii) alongside corporate Emergency Employee Loans (EEL).
• SLA Target: Accurate validation audits completed within 3 business days of platform submission.
• Employee Allowance Auditing: Regular validation of operational, field, or localized payroll allowances to verify compliance before monthly system cutoffs.
• SLA Target: Zero processing defects or payment variances passed to payroll.
• System Access Provisioning: Promptly process and dispatch Employee/Manager Self‑Service (ESS/MSS) access requests for newly onboarded hires and newly promoted supervisors.
• SLA Target: Credentials provisioned within 24 hours of formal onboarding notification.
• Performance Tracking Operations: Manage the tracking, reminder distribution, and ticketing systems governing employee regularization schedules, assisting with programmatic automation where possible.
• SLA Target: Status reminders deployed to line managers exactly 30 days prior to employee review locks.
• Total Rewards Business Partner (TRBP) Assistance
• Fleet Management Operations Support: Directly assist the Fleet POC with the document lifecycle for BPITC, URC corporate vehicles. Responsibilities include maintaining up‑to‑date Official Receipts and Certificate of Registration (OR/CR) logs and driving direct field coordination with employee custodians. - URC Main
• Wellness Initiatives Logistics: Support the Wellness Lead with end‑to‑end logistical layout coordination for localized plant‑based caravans. Core duties involve managing vendor requirements, aligning deployment windows with regional Plant HR teams, and drafting targeted internal corporate communications.

What are the Qualifications?

• Bachelor's degree in human resources, Business Administration, Psychology, or any related field.
• Minimum of 3–4 years of hands‑on corporate experience in Compensation, Benefits Administration, or HR Operations.
• Experience using HRIS platforms such as SAP HCM, SAP OM, Darwinbox, SAP Concur , or similar systems is an advantage.
• Technical Skillset: Intermediate proficiency in Microsoft Excel (data tracking, VLOOKUPs, basic auditing layouts) and familiarity with HR Information Systems (HRIS), ticketing systems, or employee self‑service portals.
• Good organizational skills, meticulous attention to detail, clear communication, and ability to process high‑volume recurring data transactions accurately under strict timelines.
• Willing to work on a Fixed‑Term Contract (6 months) basis.

Experience Range Range (Years)

3 - 4 years