Senior Administrative Coordinator CRM & Back-Office

Hammerjack Pty Ltd; Philippines; Remote; PHP 335,000 - 558,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines seeks an organized administrative assistant to join our team. You will handle data entry, filing, reports, invoicing, and back-office tasks to keep operations running smoothly.

The role requires 3+ years of administrative, office, or customer service experience, CRM experience, and proficiency in Microsoft Office or Google Workspace. Strong communication and the ability to maintain confidentiality are essential.

Qualifications

• High school diploma or equivalent required; college education preferred.
• Minimum 3 years of administrative, office, customer service, or back-office experience required.
• CRM experience required; HubSpot, Salesforce, or similar CRM platforms preferred.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Proficiency with Microsoft Office, Google Workspace, or similar office software.
• Ability to work independently and prioritize multiple tasks.
• Professional attitude and ability to maintain confidentiality.

Responsibilities

• Perform data entry, filing, scanning, and document management.
• Prepare, organize, and maintain reports, spreadsheets, records, and correspondence.
• Process invoices, purchase orders, forms, and other administrative documents.
• Respond to emails and internal requests in a timely and professional manner.
• Coordinate and manage inquiries submitted through website forms, including quote requests, scheduling requests, and other customer or prospect inquiries.
• Coordinate schedules, meetings, appointments, and internal communications as needed.
• Maintain accurate databases and update company records.
• Assist with billing, inventory, orders, or other back-office processes.
• Verify information for accuracy and resolve discrepancies when necessary.
• Support managers and other departments with administrative tasks and special projects.
• Handle confidential company and employee information appropriately.
• Follow company policies and procedures while meeting deadlines and productivity expectations.

Skills

Organizational skills

Time management

Attention to detail

Written and verbal communication

Independent work

Confidentiality

Team collaboration

Education

High school diploma or equivalent

College education preferred

Tools

HubSpot

Salesforce

CRM platforms

Microsoft Office

Google Workspace

Job description

Hammerjack Pty Ltd in the Philippines seeks an organized administrative assistant to join our team. You will handle data entry, filing, reports, invoicing, and back-office tasks to keep operations running smoothly.

The role requires 3+ years of administrative, office, or customer service experience, CRM experience, and proficiency in Microsoft Office or Google Workspace. Strong communication and the ability to maintain confidentiality are essential.