Senior Administrative Assistant - Billing & Customer Support

United Parcel Service, Inc.; Philippines; Presencial; PHP 240.000 - 360.000; Jornada completa

Descripción de la vacante

UPS Philippines is seeking a Customer Billing Support professional to communicate with customers, resolve invoice discrepancies, and provide accurate billing information. You will educate customers on UPS billing services and coordinate with cross-functional teams to resolve issues.

Permanent, full-time role with UPS, a leading global logistics company. Bring strong communication skills, attention to detail, and a customer-first mindset to help move our world forward.

Responsabilidades

• This position communicates with customers in order to solve billing issues while providing excellent customer service. This position resolves discrepancies on shippers’ invoices, researches billing issues, makes adjustments as necessary, educates customers on billing services UPS offers, and initiates contacts (cross-functional and external) to resolve billing problems.

Descripción del empleo

UPS Philippines is seeking a Customer Billing Support professional to communicate with customers, resolve invoice discrepancies, and provide accurate billing information. You will educate customers on UPS billing services and coordinate with cross-functional teams to resolve issues.

Permanent, full-time role with UPS, a leading global logistics company. Bring strong communication skills, attention to detail, and a customer-first mindset to help move our world forward.