Healthcare Billing & Collections Specialist

UnitedHealth Group; Makati; On-site; PHP 320,000 - 450,000; Full time

Job summary

UnitedHealth Group Philippines is seeking a customer billing associate to support invoice accuracy and resolve billing discrepancies within a high-volume environment. You will educate customers on invoicing options, monitor balances, and assist with invoice preparation and reconciliation with accounts receivable, contributing to accurate billing and timely payments.

This role requires strong attention to detail, outstanding communication skills, and the ability to multitask across multiple

Qualifications

• High school diploma or GED is required or equivalent experience.
• Ability to navigate multiple Windows programs and learn new systems.
• Experience in billing or customer service is preferred.

Responsibilities

• Interact with customers to gather data and ensure invoice accuracy.
• Provide input to policies and procedures for billing management.
• Educate customers on invoicing options and online payments.
• Monitor outstanding balances and prompt timely payments.
• Prepare invoices and reconcile billing with accounts receivable.

Skills

Multitasking

Customer service

Billing knowledge

Communication

Education

High School Diploma or GED

Tools

Windows PC applications

Job description

UnitedHealth Group Philippines is seeking a customer billing associate to support invoice accuracy and resolve billing discrepancies within a high-volume environment. You will educate customers on invoicing options, monitor balances, and assist with invoice preparation and reconciliation with accounts receivable, contributing to accurate billing and timely payments.

This role requires strong attention to detail, outstanding communication skills, and the ability to multitask across multiple