Senior Admin Assistant-2

UPS Supply Chain Solutions, Inc.; Muntinlupa; On-site; PHP 279,000 - 391,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. in the Philippines is seeking a billing specialist who communicates with customers to resolve invoicing issues and deliver quality service.

You will investigate discrepancies, adjust bills, and educate clients on available billing services while coordinating with cross-functional teams. Permanent role offering opportunities to advance within a Fortune Global 500 organization, with a focus on accuracy, responsiveness, and customer satisfaction in a dynamic,

Responsibilities

• Communicate with customers to solve billing issues.

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position communicates with customers in order to solve billing issues while providing excellent customer service. This position resolves discrepancies on shippers’ invoices, researches billing issues, makes adjustments as necessary, educates customers on billing services UPS offers, and initiates contacts (cross-functional and external) to resolve billing problems. The employee performs other tasks as necessary.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.