Senior Account Manager – Revenue Growth & Team Leadership

Isentia Manila, Inc.; Pasig; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Isentia Manila, Inc. is seeking a high-performing Senior Account Manager to drive client retention, revenue growth, and team excellence.

Working closely with the Account Director, you will manage high-value client relationships, lead a dedicated account management team, and help shape a data‑driven sales culture across the organization.

Strong leadership, strategic thinking, and excellence in English communication are essential to succeed in a fast-paced, client‑facing environment in Metro Manila.

Qualifications

• Extensive background in Account Management or Client Relationship roles within Public Relations, Corporate Communications, Marketing, or Advertising.
• Proven experience in managing, coaching, and leading high-performance teams with talent development.
• Tertiary qualifications with strong research, analytical, and negotiation skills.
• Proficient in MS Office, database management, and Salesforce (pipeline, activity tracking, and account mapping); quick to adapt to new technology.
• Excellent written and oral English communication skills, with outstanding presentation and proposal writing abilities.
• Strong business acumen, self-motivated, highly organized, and capable of meeting deadlines in a fast-paced environment.

Responsibilities

• Revenue Growth & Client Retention: Retain and expand client revenue, focusing on Platinum and Gold segments, managing end-to-end sales process.
• Team Leadership & Development: Lead, recruit, induct, and retain top talent; conduct performance reviews and develop individuals.
• Team Operations & Pipeline Management: Oversee sales opportunities and Salesforce pipeline; monitor activity and market insights; achieve product and campaign targets.
• Service Excellence & Resolution: Maintain high service levels through audits, feedback, and swift issue resolution with operations teams.
• Culture & Leadership: Champion Isentia’s values and foster cross-department collaboration with regular forums.

Skills

Account Management

Client Relationships

Team Leadership

Public Relations

Corporate Communications

Marketing

Advertising

English Communication

Education

Bachelor's degree

Tools

Salesforce

MS Office

Database management

Job description

Isentia Manila, Inc. is seeking a high-performing Senior Account Manager to drive client retention, revenue growth, and team excellence.

Working closely with the Account Director, you will manage high-value client relationships, lead a dedicated account management team, and help shape a data‑driven sales culture across the organization.

Strong leadership, strategic thinking, and excellence in English communication are essential to succeed in a fast-paced, client‑facing environment in Metro Manila.