Senior Account Manager

DPM International; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

DPM International, Manila-based, is seeking a driven Sales Account Manager to serve as the main liaison between the company and key enterprise clients. You will manage existing accounts while identifying new business opportunities and expanding service footprints across cloud, cybersecurity, and software licensing.

Ideal candidates have 5–7 years in Software/IT sales, strong KAM experience, and a proven full sales-cycle track record in a B2B environment.

Qualifications

• Minimum Bachelor's/College Degree, any Marketing and Sales related field.
• At least 5-7 years’ Sales experience in Software/IT Sales.
• Experience in Key Account Management and solution selling. Preferably from System Integrator working for 5+ years.
• Minimum 5 years B2B Sales experience
• Minimum 3 years SaaS, Cybersecurity, Cloud or enterprise technology sales
• Experience managing enterprise accounts independently.
• Experience handling the full sales cycle.

Responsibilities

• Serve as the main point of contact for assigned accounts, building long-term, trusted relationships with key decision-makers (CIOs, IT Directors, Procurement).
• Track client contract renewal dates, ensure high customer satisfaction (CSAT), and proactively address pain points to prevent churns.
• Organize and lead regular business reviews with clients to report on performance, ROI, and future technology roadmaps.
• Identify opportunities to expand our service footprint within existing accounts (e.g., cloud Migration, Cybersecurity, Managed Services, Software Licensing).
• Maintain an active, accurate sales pipeline within our CRM and consistently meet or exceed quarterly revenue targets.
• Lead the creation of Statements of Work (SOWs), RFPs, and commercial proposals in collaboration with pre-sales technical expert.
• Gather technical and business requirements from clients and translate them into actionable IT solutions for our internal technical teams.
• Stay updated on emerging IT trends, cybersecurity threats, cloud technologies, and industry compliance standards to act as a knowledgeable advisor to clients.

Skills

Key account mgmt

Solution selling

SaaS sales

Enterprise sales

CRM usage

Negotiation

Education

Bachelor's degree

Tools

Salesforce

MS Excel

Job description

We are seeking a driven, client-focused Sales Account Manager to join our growing IT sales team. In this role, you will serve as the primary link between our company and our key enterprise clients, managing existing accounts while identifying new business opportunities.

Key responsibilities

• Serve as the main point of contact for assigned accounts, building long-term, trusted relationships with key decision-makers (CIOs, IT Directors, Procurement).
• Track client contract renewal dates, ensure high customer satisfaction (CSAT), and proactively address pain points to prevent churns.
• Organize and lead regular business reviews with clients to report on performance, ROI, and future technology roadmaps.
• Identify opportunities to expand our service footprint within existing accounts (e.g., cloud Migration, Cybersecurity, Managed Services, Software Licensing).
• Maintain an active, accurate sales pipeline within our CRM and consistently meet or exceed quarterly revenue targets.
• Lead the creation of Statements of Work (SOWs), RFPs, and commercial proposals in collaboration with pre-sales technical expert.
• Gather technical and business requirements from clients and translate them into actionable IT solutions for our internal technical teams.
• Stay updated on emerging IT trends, cybersecurity threats, cloud technologies, and industry compliance standards to act as a knowledgeable advisor to clients.

Job Requirements

• Minimum Bachelor's/College Degree, any Marketing and Sales related field.
• At least 5-7 years’ Sales experience in Software/IT Sales.
• Experience in Key Account Management and solution selling. Preferably from System Integrator working for 5+ years.
• Minimum 5 years B2B Sales experience
• Minimum 3 years SaaS, Cybersecurity, Cloud or enterprise technology sales
• Experience managing enterprise accounts independently.
• Experience handling the full sales cycle.