Scheduling Team Lead — Global Fleet Operations

Royal Caribbean Cruises Ltd; Philippines; On-site; PHP 4,337,000 - 5,886,000; Full time

Job summary

Royal Caribbean Group is seeking an Assoc. Manager, Scheduling to lead a team of specialists and recruiters providing shipboard workforce scheduling. You will align staffing with fleet needs and coordinate with partners to meet operational guidelines.

The role requires strong English communication, global mobility, and the ability to manage data and processes in a fast-paced cruise environment. Join us to help deliver exceptional guest experiences across brands.

Qualifications

• Experience in workforce scheduling, planning, recruiting, and shipboard crew administration.
• Knowledge of automated HR systems preferred.
• Strong English communication skills; reads, writes and speaks English.
• Must be able to travel internationally and domestically.
• Second language ability (Spanish, French, German, or Italian) preferred.
• Proficient with computers and MS Excel/Word.

Responsibilities

• Leads the day-to-day activities of the team in recruiting, scheduling, and logistics functions.
• Applies knowledge and gains experience in supervisory skills.
• Knowledgeable of world geography and time differences.
• Knowledgeable of immigration and visa requirements related to seafarers in various geographical areas.
• Applies knowledge of flag and port state regulations related to shipboard positions.
• Understands general concept of the shipboard organization.
• Ability to apply policies and practices involved in the Human Resources function.
• Ability to develop, manage and lead a team in a positive and productive manner.
• Able to administer performance management process using coaching and counselling to improve performance.
• Ability to communicate verbally and in writing, to resolve problems and negotiate resolutions in a multinational environment.
• Ability to recognize process improvements and make recommendations for change.
• Work productively and lead a team under tight time constraints and stressful situations.
• Able to travel internationally and domestically.
• Able to read, speak and write English to understand and interpret written procedures, give and receive instructions, and respond to questions from management and staff.
• Know and understand the needs, wants, job skills, and dynamics of the positions/jobs the team works on by meeting with the recruiter regularly.

Skills

Workforce scheduling

Recruiting

Team leadership

Planning

Communication

MS Excel

MS Word

Travel ability

Multilingual

Tools

Microsoft Excel

Microsoft Word

Enterprise One System

Job description

Royal Caribbean Group is seeking an Assoc. Manager, Scheduling to lead a team of specialists and recruiters providing shipboard workforce scheduling. You will align staffing with fleet needs and coordinate with partners to meet operational guidelines.

The role requires strong English communication, global mobility, and the ability to manage data and processes in a fast-paced cruise environment. Join us to help deliver exceptional guest experiences across brands.