Scheduling Coordinator

AS White Global; Manila; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Flexible work setup

Medical coverage for you and family

Generous paid leave

Learning & development access

Annual reviews

Job summary

AS White Global is seeking an organized Scheduling Support Specialist to ensure accurate appointment scheduling and timely physician communication. You will manage end-to-end workflows and maintain professional interactions with doctors and staff.

The role requires 2+ years in voice or admin support, strong English communication, and proficiency with Outlook/Excel/Word. The work setup is on-site in Manila with flexible and efficient scheduling expectations.

Qualifications

• 2+ years of voice or administrative support in healthcare.
• Proficient in handling high-volume calls and admin tasks.
• Typing speed 35 WPM or higher.
• Strong verbal and written communication in English.
• Highly organized with excellent time management and deadlines.
• Proficient in Outlook, Excel, Word; familiar with PDF/TIFF formats.

Responsibilities

• Schedule exams via system, doctor portals, and phone with physician offices.
• Confirm appointment details and coordinate ancillary services as needed.
• Maintain professional communication with physicians and staff.
• Provide scheduling support to other offices and ensure accurate documentation.
• Prioritize tasks efficiently to meet deadlines.

Skills

Voice experience

Administrative support

Healthcare setting

Tools

Microsoft Outlook

Excel

Word

PDF/TIFF

Job description

Job Description:

Be part of a well-respected global healthcare services firm delivering independent medical assessments, peer reviews, and compliance solutions - built on decades of industry expertise.

The Opportunity

Support a worldwide medical services organization by ensuring accurate scheduling, timely physician communication, and smooth end-to-end workflows.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“ ASW is my second home and family. They have opened a lot of opportunities for me.” - Underwriting Assistant, ASW Philippines.

What You’ll Do

• Schedule exams via system, doctor portals, and phone with physician offices.
• Confirm appointment details and coordinate ancillary services as needed.
• Maintain professional communication with physicians and staff.
• Provide scheduling support to other offices and ensure accurate documentation.
• Prioritize tasks efficiently to meet deadlines.

Key Criteria

• 2+ years of voice or administrative support experience, preferably in healthcare.
• Proficient in handling high-volume calls and administrative tasks.
• Typing speed of 35 WPM or higher.
• Strong verbal and written communication skills in English.
• Highly organized with excellent time management and ability to meet deadlines.
• Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats.

Work setup:

• Manila (BGC, Taguig): US Pacific Standard Time of 8.00am to 5.00pm (11.00pm to 8.00am PHT) with a full onsite work arrangement.