Salesforce Administrator - Hybrid, Growth & Rewards

Manatal; Philippines; Hybrid; PHP 420,000 - 720,000; Full time

Benefits offered by this job

Healthcare coverage from day one

Performance bonuses

Job summary

MicroSourcing, a leading offshore managed services provider in the Philippines, invites applications for a Salesforce Administrator. The role covers user management, customization of Sales Cloud and Service Cloud, and building reports and automation to support business needs.

The ideal candidate holds a Bachelor’s degree in IT/Business, 2–4 years of CRM experience, and Salesforce configuration expertise, with ADM201 certification preferred.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• 2–4 years of experience as a Salesforce Administrator or in a similar CRM role.
• Hands-on experience with Salesforce configuration, customization, and administration.
• Strong understanding of Salesforce Sales Cloud and/or Service Cloud.
• Experience with reports, dashboards, workflows, and process automation.

Responsibilities

• Manage and maintain the Salesforce platform, including user setup, profiles, roles, and permissions.
• Customize Salesforce applications (Sales Cloud, Service Cloud) to meet business requirements.
• Create and manage reports, dashboards, workflows, and automation processes.
• Ensure data quality, integrity, and security within the Salesforce environment.
• Collaborate with stakeholders to gather requirements and implement system enhancements.

Skills

Salesforce administration

Sales Cloud/Service Cloud

Reports & dashboards

Automation workflows

Agile / cross-functional

Data integrity & security

Education

Bachelor’s degree in IT/Business

Salesforce ADM201 certification

Tools

Data Loader

Lightning Experience

Apex/Visualforce basics

Integrations basics

Job description

MicroSourcing, a leading offshore managed services provider in the Philippines, invites applications for a Salesforce Administrator. The role covers user management, customization of Sales Cloud and Service Cloud, and building reports and automation to support business needs.

The ideal candidate holds a Bachelor’s degree in IT/Business, 2–4 years of CRM experience, and Salesforce configuration expertise, with ADM201 certification preferred.