Sales Training Supervisor/Officer

BYD Philippines Corp.; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

BYD Philippines Corp. is seeking a qualified Sales Training professional to design and deliver impactful programs aimed at boosting dealer performance, customer experience, and business growth.

You will empower sales teams with product knowledge, consultative selling, and digital selling tools while measuring impact through KPIs and customer feedback. The role involves collaborating with dealer leadership to rollout training across the dealership network.

Qualifications

• 3+ years of sales training or frontline sales experience, automotive or premium retail preferred
• Excellent facilitation and coaching skills with ability to engage diverse learner groups
• Strong understanding of sales processes, customer journey, and digital sales tools

Responsibilities

• Design and deliver sales training programs onboarding new dealers and strengthening customer engagement
• Customize modules to address dealer needs and performance gaps
• Align training with KPIs like lead conversion, sales volumes, and NPS; use role-plays and simulations for skill application
• Collaborate with dealer management to identify capability needs and ensure program rollout across dealerships
• Evaluate program impact using knowledge checks, sales data, and feedback for continuous improvement
• Perform other duties as assigned

Skills

Facilitation

Coaching

Sales Training

Digital selling

Analytical thinking

Education

Bachelor's degree in Business or related field

Tools

CRM software (Salesforce)

Learning Management System

Job description

Job Description:

Deliver impactful sales training programs that drive dealer sales performance, customer experience, and business growth. Equip sales teams with product knowledge, consultative selling skills, and digital selling capabilities to consistently achieve sales targets.

Key Responsibilities

Sales Training Design & Delivery

• Develop and deliver training programs focused on sales onboarding, customer engagement, objection handling, closing techniques, and use of digital tools

• Customize modules to address different dealer needs and sales performance gaps

Performance-Driven Execution

• Align training with key KPIs such as lead conversion, sales volumes, and customer satisfaction (NPS)

• Use role-plays, field coaching, and practical simulations to ensure effective skill application

Dealer Engagement & Support

• Partner with dealer management to identify sales capability needs and co-develop solutions

• Support in-house trainers to ensure consistent program rollout across dealerships

Training Evaluation & Reporting

• Assess program impact through knowledge checks, sales data, and feedback surveys

• Provide insights and recommendations for continuous improvement

Perform other duties as assigned.

Candidate Profile

• Minimum 3 years of sales training or frontline sales experience (automotive or premium retail preferred)

• Skilled facilitator and coach, with strong ability to engage diverse learner groups

• Solid understanding of the sales process, customer journey, and digital sales tools

• Analytical mindset with proven ability to link training to business results

• Passionate about developing sales talent and driving performance