Training Supervisor - Sales

eLink Systems & Concepts Corp.; Cebu City; On-site; PHP 334,800 - 558,000; Full time

Job summary

eLink Systems & Concepts Corp. is seeking a Training Supervisor to lead training initiatives and ensure effective onboarding. The role requires at least one year of experience in a similar leadership capacity and a commitment to the company's values.

You will be responsible for developing training programs, conducting Train-the-Trainer sessions, and managing sales training schedules. Flexibility in work hours is essential for meeting operational needs.

Qualifications

• Minimum of one (1) year experience as a Training Supervisor or in a related leadership role within Training and Development.
• Willing to work flexible schedules and extended hours.
• Demonstrates exemplary leadership behaviors aligned with company values.

Responsibilities

• Develop and implement succession planning initiatives for the Training Team.
• Conduct Train-the-Trainer programs to enhance trainer effectiveness.
• Create and manage the annual Sales Classroom Training Calendar.
• Facilitate and manage New Hire Training programs to ensure successful onboarding.
• Prepare and present weekly and monthly training performance reports.

Skills

Leadership

Training and Development

Flexibility

Job description

Qualifications

• Minimum of one (1) year experience as a Training Supervisor or in a related leadership role within Training and Development
• Willing and capable of working flexible schedules and extended hours when necessary to meet business demands and operational requirements
• Demonstrates and models exemplary leadership behaviors aligned with the company’s values, culture, and professional standards

Key Accountabilities

• Develop and implement succession planning initiatives for the Training Team to ensure leadership continuity and organizational readiness
• Conduct Train-the-Trainer programs to enhance trainer effectiveness, facilitation skills, and instructional delivery standards
• Create, manage, and oversee the annual Sales Classroom Training Calendar aligned with operational and business objectives.
• Provide continuous training and developmental support to Sales Leaders, Sales Supervisors, and Development Coaches.
• Facilitate and manage New Hire Training programs, including Foundations Training, Classroom Training, and Nesting Programs to ensure successful onboarding and operational readiness.
• Prepare, analyze, and present weekly and monthly business and training performance reports to support data-driven decision-making and operational improvements.

Tasks and Responsibilities

• Facilitate and manage corporate training programs as required by business and operational needs
• Handle New Hire Training programs, including Foundations Training, Product Training, and Nesting Phase, to ensure successful onboarding and operational readiness
• Develop and create training modules, instructional materials, and job aids to support effective training delivery and knowledge retention
• Attend training meetings and promptly respond to emails and phone communications to ensure all training-related information is properly documented, updated, and communicated
• Participate in calibration sessions to ensure training content, processes, and operational information remain accurate and up to date
• Prepare and generate reports for Weekly Board Reviews, Strategic Plan Updates, Attendance Monitoring, Sales Performance Tracking, and other business requirements
• Report directly to the Senior Training Supervisor and actively participate in coaching sessions and performance evaluations for continuous professional development
• Coach and mentor Training Leaders to enhance facilitation skills, leadership effectiveness, and training performance
• Conduct Training Needs Analysis (TNA) and collaborate closely with Sales Team Leaders (STLs) to identify and address training and performance gaps
• Continuously evaluate the effectiveness of training curricula by gathering observations, feedback, survey results, performance data, and insights from trainees, Sales Leaders, and newly endorsed employees
• Conduct performance reviews for Sales Training Leaders and SRF trainees to ensure training standards, readiness, and performance expectations are consistently achieve
• Knowledgeable and experienced in the full Training and Development Cycle, including Training Needs Analysis (TNA), Training Design, Training Implementation, and Training Evaluation.