Product Training Supervisor/Officer

BYD Philippines Corp.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

BYD Philippines Corp. is seeking a seasoned Product Training Lead to educate our sales teams on the latest vehicle models, features, and brand positioning.

You will design engaging programs that empower sales consultants to present solutions confidently and maximize opportunities. The role requires strong facilitation and content development skills, with proven ability to translate complex technical details into customer-friendly messaging.

Qualifications

• Design and deliver product training on model range, features, and competitive advantages.
• Adapt training for different sales audiences and experience levels.
• Develop training toolkits, quick guides, and digital modules.
• Simplify technical details into customer-friendly messaging.
• Provide product comparisons, FAQs, and selling stories.

Responsibilities

• Design and deliver product training on model range, features, and competitive advantages.
• Adapt training for different sales audiences and experience levels.
• Develop training toolkits, quick guides, and digital modules.
• Simplify technical details into customer-friendly messaging.
• Provide product comparisons, FAQs, and selling stories.
• Conduct train-the-trainer sessions for dealership trainers.
• Evaluate training effectiveness via assessments and sales data.
• Refresh materials based on new products and market insights.
• Perform other duties as assigned.

Skills

Product training

Facilitation

Presentation

Content development

Sales enablement

Job description

Job Description

Lead product training initiatives for sales teams, ensuring mastery of product knowledge, features, and brand positioning. Deliver compelling product education that enables sales consultants to confidently present solutions, build customer trust, and maximize sales opportunities.

Key Responsibilities

Product Training Development & Delivery

• Design and deliver engaging product training on model range, key features, technology, and competitive advantages
• Adapt training for different sales audiences and experience levels
• Develop training toolkits, quick guides, and digital learning modules aligned with marketing campaigns

Sales Enablement

• Simplify technical details into customer-friendly messaging for effective sales conversations
• Provide sales teams with product comparisons, FAQs, and selling stories to enhance customer persuasion

Dealer & In-House Trainer Support

• Conduct train-the-trainer sessions for dealership trainers to ensure consistent knowledge transfer

Impact Measurement & Continuous Improvement

• Evaluate product training effectiveness through assessments, mystery shopping, and sales performance analysis
• Continuously refresh training materials based on new products, customer insights, and competitor moves

• Perform other duties as assigned.

Candidate Profile

• - Minimum 3 years of product training or product expertise experience (automotive or related industry preferred)
• - Strong product and technical knowledge, with ability to simplify complexity for sales use
• - Excellent facilitation, presentation, and communication skills
• - Ability to develop engaging content in both classroom and digital formats
• - Collaborative, adaptable, and motivated to enable sales success