Sales Trainer - Build Training for Australian Retail Account

Probe CX; Makati; On-site; PHP 446,000 - 781,000; Full time

Job summary

Probe CX in Makati seeks a Sales Trainer for its newly launched Australian retail account. You will help build training programs and processes from ground up, adapting quickly in a fast-paced, startup-like environment.

This role focuses on developing engaging content and delivering effective onboarding for new hires. Ideal candidates have at least 1 year of training experience, strong presentation and coaching skills, and are comfortable working on-site at Wilcon IT Hub in Makati with a day

Qualifications

• At least 1 year of experience as a Sales Trainer, Product Trainer, Learning & Development Specialist, or similar role.
• Experience supporting sales, retail, or customer service programs.
• Strong presentation, facilitation, communication, and coaching skills.
• Ability to create engaging training materials and activities.
• Adaptable, proactive, and comfortable in fast-paced, evolving environment.
• Amenable to work onsite at Wilcon IT Hub, Makati City.
• Amenable to work a predominantly day shift schedule.
• Amenable to start on September 25, 2026

Responsibilities

• Facilitate engaging sales, product, process, and customer experience training for new hires and existing employees.
• Develop and update training materials, presentations, activities, and assessments.
• Support onboarding, nesting, refresher training, and upskilling initiatives.
• Identify training and performance gaps and recommend appropriate learning interventions.
• Partner with Operations and Quality teams to improve sales performance and customer experience.
• Work closely with stakeholders to ensure training programs are aligned with business and client requirements.
• Adapt quickly to changing processes, products, and business needs as the account grows.
• Contribute to establishing training standards and best practices for the newly launched account.

Skills

Presentation skills

Facilitation

Coaching

Training materials

Job description

Probe CX in Makati seeks a Sales Trainer for its newly launched Australian retail account. You will help build training programs and processes from ground up, adapting quickly in a fast-paced, startup-like environment.

This role focuses on developing engaging content and delivering effective onboarding for new hires. Ideal candidates have at least 1 year of training experience, strong presentation and coaching skills, and are comfortable working on-site at Wilcon IT Hub in Makati with a day