Sales Trainer

Home Credit Philippines; Murcia; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

HMO on Day 1

HMO for dependents incl. same-sex парт

Mental health & wellness access

Wellness leave and birthday leave

Internal career mobility

Local and international learning oppor

Job summary

Home Credit Philippines is seeking a Sales Trainer to facilitate onboarding and training initiatives for the sales network, ensuring timely dissemination of process updates and policy changes. The role focuses on building capability through hands-on coaching and modern training methods.

You will test performance, design improvement actions, and support quality control, while coordinating with multiple departments.

Qualifications

• Experience in adult training or teaching (minimum 6 months).
• Strong presentation and communication skills in English and Tagalog.
• Proficient in MS Office (Excel, PowerPoint, Word).
• Ability to coordinate across departments and communicate clearly.
• Flexible and proactive in delivering process updates and training materials.

Responsibilities

• Test sales force performance and analyze results to identify improvement areas.
• Initiate action steps to enhance sales staff performance.
• Coach sales staff on the job and provide feedback.
• Support quality control of sales staff performance.
• Improve training processes using basic facilitation and non-traditional methods (e-learning, video training).

Skills

Training needs analysis

Presentation skills

Communication skills (English & Taglog

Coaching on the job

Interpersonal skills

Multidepartment coordination

Tools

MS Office

Job description

The key objective of this role is to Facilitate onboarding Sales Training initiatives for hiring purposes and to cascade important and urgent information to the Sales Network in terms of changes and updates in the sales process.

What You’ll Do:

• Testing of sales forces performance and analysis of results to identify areas for improvement or re-training
• Initiate action steps to improve sales staff performance
• Coaching (train on the job) sales staff
• Supporting of quality control of sales staff performance
• Ensure ongoing improvement and developing of training process through basic training facilitation and non-traditional methods (E-learning, video training, etc.)

What You Need To Have:

• Knowledge in conducting training needs analysis and diagnosis
• At least 6 months experience of work experience in adult training/teaching or in similar position
• Impressive presentation and communication skills in both English and Tagalog (or native language): A sales trainer will act as a communication specialist. Timely and professional output of process/policy updates or documentation is part of the job.
• Good knowledge of MS Office: Excel, Power Point, Word (MS Publisher is a plus)
• Communicative – knows how to utilize various lines of communication not only to bring his/her point across, but to ensure that all tasks are clear and responsibilities are clearly delineated
• Strong interpersonal skills (constant coordination with various departments)
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job. Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.