Sales Trainer

Home Credit Philippines; General Santos; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Permanent dayshift

Bonus up to 20%

HMO on Day 1 and dependents

Mental health access

Wellness leaves

Internal career mobility

Learning opportunities

Job summary

Home Credit Philippines is seeking a Sales Training Facilitator who will drive onboarding and cascade important updates to the Sales Network. You will design and execute training courses, test performance, and coach sales staff to improve results.

The role emphasizes ongoing enhancement of training processes using traditional and non-traditional methods including E-learning, video training, and effective communication in English and Tagalog.

Qualifications

• Experience with conducting training needs analysis and diagnosis.
• At least 6 months experience in adult training/teaching or similar role.
• Strong presentation and communication skills in English and Tagalog.
• Proficient in MS Office: Excel, PowerPoint, Word; MS Publisher is a plus.
• Able to coordinate across departments and ensure clear task ownership.

Responsibilities

• Execute training courses.
• Test sales performance and analyze results to identify improvements.
• Initiate steps to improve sales staff performance.
• Coach sales staff on the job.
• Support quality control of sales staff performance.
• Improve and develop training processes through basic training facilitation and non-traditional methods (e-learning, video training).

Skills

Training needs analysis

Adult training experience

Presentation skills

English & Tagalog communication

MS Office proficiency

Interpersonal skills

Cross-department coordination

Tools

MS Publisher

Job description

About The Job

The key objective of this role is to Facilitate onboarding Sales Training initiatives for hiring purposes and to cascade important and urgent information to the Sales Network in terms of changes and updates in the sales process.

What You'll Do

• Execute training courses
• Testing of sales forces performance and analysis of results to identify areas for improvement or re-training
• Initiate action steps to improve sales staff performance
• Coaching (train on the job) sales staff
• Supporting of quality control of sales staff performance
• Ensure ongoing improvement and developing of training process through basic training facilitation and non-traditional methods (E-learning, video training, etc.)

What You Need To Have

• Knowledge in conducting training needs analysis and diagnosis
• At least 6 months experience of work experience in adult training/teaching or in similar position
• Impressive presentation and communication skills in both English and Tagalog (or native language): A sales trainer will act as a communication specialist. Timely and professional output of process/policy updates or documentation is part of the job.
• Good knowledge of MS Office: Excel, Power Point, Word (MS Publisher is a plus)
• Communicative - knows how to utilize various lines of communication not only to bring his/her point across, but to ensure that all tasks are clear and responsibilities are clearly delineated
• Strong interpersonal skills (constant coordination with various departments)

Job Perks You'll Enjoy

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.