Sales Team Leader

Probe CX; Quezon City; On-site; PHP 400,000 - 650,000; Full time

Job summary

Probe CX in the Philippines is seeking a Sales Coach to deliver ongoing coaching to the sales team, highlight strengths and areas for improvement, and drive engagement during challenging periods.

You will set realistic targets, analyze performance data, provide training on sales techniques and product knowledge, and collaborate with operations to implement best practices that lift overall sales effectiveness.

Responsibilities

• Provide regular feedback to sales team members on their performance, highlighting both strengths and areas for improvement through one-on-one coaching.
• Keep the sales team motivated and engaged, especially during challenging times, by providing encouragement and support.
• Set realistic and achievable sales targets for individual team members and the team as a whole.
• Analyze the performance of sales team members, identify areas for improvement, and develop strategies to address them.
• Provide training to sales team members on sales techniques, product knowledge, and customer service skills.
• Stay up-to-date with industry trends and market conditions to provide the sales team with relevant insights and information.
• Collaborate with the Operations team to discuss and action best practices for promotional and sales strategies.
• Identify and analyze areas of lead & revenue generation opportunities and monitor the sales agent’s overall effectiveness throughout the sales process
• Review performance and sales data to identify gaps and work with Management, analysis and specialists to develop solutions and/or further analysis.
• Achieve and surpass monthly, quarterly and annual targets and goals
• Collaborate with key leaders on conducting team meetings to increase Sales coach and team sales success
• Produce a monthly and quarterly business review outlining team’s performance and growth.
• Develop and deliver impactful promotional communications, sales scripting and templates to the direct sales teams
• Foster a positive and collaborative team environment, encouraging teamwork and cooperation among team members.

Job description

• Provide regular feedback to sales team members on their performance, highlighting both strengths and areas for improvement through one-on-one coaching.
• Keep the sales team motivated and engaged, especially during challenging times, by providing encouragement and support.
• Set realistic and achievable sales targets for individual team members and the team as a whole.
• Analyze the performance of sales team members, identify areas for improvement, and develop strategies to address them.
• Provide training to sales team members on sales techniques, product knowledge, and customer service skills.
• Stay up-to-date with industry trends and market conditions to provide the sales team with relevant insights and information.
• Collaborate with the Operations team to discuss and action best practices for promotional and sales strategies.
• Identify and analyze areas of lead & revenue generation opportunities and monitor the sales agent’s overall effectiveness throughout the sales process
• Review performance and sales data to identify gaps and work with Management, analysis and specialists to develop solutions and/or further analysis.
• Achieve and surpass monthly, quarterly and annual targets and goals
• Collaborate with key leaders on conducting team meetings to increase Sales coach and team sales success
• Produce a monthly and quarterly business review outlining team’s performance and growth.
• Develop and deliver impactful promotional communications, sales scripting and templates to the direct sales teams
• Foster a positive and collaborative team environment, encouraging teamwork and cooperation among team members.