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Job summary
A financial services company located in Cagayan Valley is seeking a Branch Manager to oversee daily operations and manage a team of sales associates. The ideal candidate will have a degree in Business Management, Sales, or Marketing and two years of relevant experience in branch operations. You will ensure effective operations, implement sales strategies, and handle client complaints, contributing to the branch's growth and efficiency.
Qualifications
At least two years of work-related experience in branch operations, in a managerial or supervisory capacity.
Work experience in a lending/financing company is an advantage but not required.
Capable of amicably solving customers' complaints.
Responsibilities
Manage the branch operations and a team of sales associates to ensure effective completion of duties.
Conduct daily operational assessments to ensure branch growth and efficiency.
Implement sales strategies and action plans aligned with company objectives.
Prepare and submit regular reports on branch performance to the Immediate Superior.
Handle client complaints or concerns escalated by staff.
Skills
Technical marketing skills
Excellent communication skills
Problem-solving skills
Interpersonal skills
Networking skills
Education
Degree in Business Management, Sales, or Marketing
Job description
Responsible for thedaily operations of the Branch Office,overseesbusiness development,profitabilityand productivity of thebranch.
Key Responsibilities:
Manage the branch operations and a team of sales associates to ensure the effective completion of their duties and responsibilities.
Conduct daily operational assessments toensurebranch growth and efficiency.
Monitor daily production and releases, providing regular updates on the branch’s operational status.
Maintain strong client and employee engagement to ensure delivery of quality service.
Implement sales strategies and action plans aligned with companyobjectives.
Prepare andsubmitregular reports on branch performance to the Immediate Superior.
Handle client complaints or concerns escalated by staff, ensuringtimelyandappropriate resolution.
Perform other related duties and responsibilities as may be assigned.
Key Requirements:
DegreeinBusiness Management,Salesor Marketing orotherrelatedcourseis a plus.
At leasttwo (2) yearsof work-related experience inbranch operations, in amanagerial or supervisorycapacity.
Work experience in a lending/financing company is an advantage but notrequired.
Shouldhavetechnical marketing skills, relevantproductand industry knowledge.
Excellentcommunication(written and verbal),decision-making,problem-solving,presentation,interpersonal, andnetworkingskills.