Responsible for thedaily operations of the Branch Office,overseesbusiness development,profitabilityand productivity of thebranch.
Key Responsibilities:
- Manage the branch operations and a team of sales associates to ensure the effective completion of their duties and responsibilities.
- Conduct daily operational assessments toensurebranch growth and efficiency.
- Monitor daily production and releases, providing regular updates on the branch’s operational status.
- Maintain strong client and employee engagement to ensure delivery of quality service.
- Implement sales strategies and action plans aligned with companyobjectives.
- Prepare andsubmitregular reports on branch performance to the Immediate Superior.
- Handle client complaints or concerns escalated by staff, ensuringtimelyandappropriate resolution.
- Perform other related duties and responsibilities as may be assigned.
Key Requirements:
- DegreeinBusiness Management,Salesor Marketing orotherrelatedcourseis a plus.
- At leasttwo (2) yearsof work-related experience inbranch operations, in amanagerial or supervisorycapacity.
- Work experience in a lending/financing company is an advantage but notrequired.
- Shouldhavetechnical marketing skills, relevantproductand industry knowledge.
- Excellentcommunication(written and verbal),decision-making,problem-solving,presentation,interpersonal, andnetworkingskills.
- Capabletosolve amicablycustomer’s / client’s complaints.
- Highlypersuasive, goal-oriented, assertive, creative, innovative, adaptable,andanalytical.
- Willing to undergo two (2) weeks of training in Ortigas, Pasig.