Sales Team Lead (Tuguegarao Branch)

Cepat Kredit Financing Inc; Cagayan Valley; On-site; PHP 279,000 - 446,000; Full time

Job summary

Cepat Kredit Financing Inc is seeking a Branch Operations Manager to oversee daily operations, drive sales, and ensure profitability of the branch in the Philippines. You will lead a team of sales associates and coordinate with other departments to deliver quality service.

The role requires a degree in Business Management or Marketing, at least two years of supervisory branch experience, and strong communication, problem-solving, and presentation skills. Ortigas, Pasig training is required.

Qualifications

• Degree in Business Management, Sales or Marketing or related course.
• At least 2 years of work experience in branch operations in a supervisory capacity.
• Experience in lending/financing is an advantage but not required.

Responsibilities

• Manage branch operations and lead a team of sales associates to complete duties.
• Conduct daily operational assessments to drive growth and efficiency.
• Monitor daily production and provide updates on branch status.
• Maintain strong client and employee engagement to deliver quality service.
• Implement sales strategies aligned with company objectives.
• Prepare and submit regular reports on branch performance to supervisor.
• Handle client complaints and ensure timely resolution.
• Perform other related duties as assigned.

Skills

Communication skills

Decision making

Problem solving

Presentation

Interpersonal skills

Networking

Persuasiveness

Education

Degree in Business Management, Sales or Marketing

Job description

Responsible for the daily operations of the Branch Office, oversees business development, profitability and productivity of the branch.

Key Responsibilities

• Manage the branch operations and a team of sales associates to ensure the effective completion of their duties and responsibilities.
• Conduct daily operational assessments to ensure branch growth and efficiency.
• Monitor daily production and releases, providing regular updates on the branch’s operational status.
• Maintain strong client and employee engagement to ensure delivery of quality service.
• Implement sales strategies and action plans aligned with company objectives.
• Prepare and submit regular reports on branch performance to the Immediate Superior.
• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.
• Perform other related duties and responsibilities as may be assigned.

Key Requirements

• Degree in Business Management, Sales or Marketing or other related course is a plus.
• At least two (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.
• Work experience in a lending/financing company is an advantage but not required.
• Should have technical marketing skills, relevant product and industry knowledge.
• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.
• Capable to solve amicably customer’s / client’s complaints.
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.
• Willing to undergo two (2) weeks of training in Ortigas, Pasig.