Branch Manager

Private Advertiser; Indang; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Private Advertiser is seeking a Branch Manager to oversee branch sales operations in the Philippines, drive performance, and coach the sales team. The role focuses on achieving targets, ensuring quality customer service, and managing relationships with clients and partners.

The position requires 2–4 years in sales or branch operations, a relevant degree, and willingness to train in Ortigas, Pasig or other locations. Strong leadership and data-driven mindset are essential.

Qualifications

• Bachelor’s degree in Business Management, Sales, Marketing, Finance, or related field.
• 2–4 years of sales, branch operations, or lending experience.

Responsibilities

• Lead and supervise branch sales personnel to achieve sales targets and productivity goals.
• Monitor daily sales performance, applications, approvals, releases, and account pipelines.
• Implement sales strategies and branch initiatives to support business growth.
• Coach, motivate, and provide performance guidance to Sales Associates.
• Build and maintain strong relationships with clients, Loan Consultants, and business partners.
• Ensure proper handling of loan applications, documentation requirements, and account endorsements.
• Coordinate with internal departments regarding account processing and client concerns.
• Handle escalated customer concerns and ensure timely resolution.
• Prepare sales performance reports, identify gaps, and recommend improvement actions.
• Ensure compliance with company policies, sales procedures, documentation standards, and data privacy requirements.

Skills

Sales Leadership

Team Supervision

Customer Relationship

Negotiation

Problem-Solving

Microsoft Office

Education

Bachelor's degree in Business Management, Sales, Marketing, Finance, or related field

Tools

Microsoft Office

Job description

Job Summary

Branch Manager is responsible for managing branch sales operations, leading sales personnel, and ensuring achievement of sales targets, productivity goals, and quality customer service standards. The role oversees daily sales activities, coaches team members, manages client and partner relationships, monitors account processing, and supports business growth initiatives aligned with company objectives.

Job Duties and Responsibilities

• Lead and supervise branch sales personnel to achieve sales targets and productivity goals.

• Monitor daily sales performance, applications, approvals, releases, and account pipelines.

• Implement sales strategies and branch initiatives to support business growth.

• Coach, motivate, and provide performance guidance to Sales Associates.

• Build and maintain strong relationships with clients, Loan Consultants, and business partners.

• Ensure proper handling of loan applications, documentation requirements, and account endorsements.

• Coordinate with internal departments regarding account processing and client concerns.

• Handle escalated customer concerns and ensure timely resolution.

• Prepare sales performance reports, identify gaps, and recommend improvement actions.

• Ensure compliance with company policies, sales procedures, documentation standards, and data privacy requirements.

Job Qualifications

• Bachelor’s degree in Business Management, Sales, Marketing, Finance, or related field.

• With 2–4 years of experience in sales, branch operations, account management, lending, or related functions.

• With supervisory experience handling sales teams or branch operations.

• Experience in financing, lending, banking, or customer-facing industries is an advantage.

• Strong leadership, coaching, communication, negotiation, and problem-solving skills.

• Results-oriented with the ability to manage sales targets, reports, and team performance.

• Proficient in Microsoft Office applications.

• Willing to undergo training in Ortigas, Pasig or other designated locations.

Core Competencies

• Sales Leadership and Team Supervision

• Branch Operations Management

• Sales Target Achievement

• Business Development

• Customer Relationship Management

• Coaching and Performance Management

• Problem-Solving and Decision-Making

• Communication and Relationship Building

• Accountability and Results Orientation