Branch Manager

Cepat Kredit Financing Inc.; Las Piñas; On-site; PHP 334,800 - 558,000; Full time

Job summary

A financial services company in Las Piñas is seeking a Branch Manager to oversee operations and lead a team of sales associates. The ideal candidate should have at least 2 years of managerial experience and possess excellent communication and problem-solving skills. Responsibilities include managing branch operations, implementing sales strategies, and ensuring service quality. This role requires a degree in Business Management, Sales, or Marketing and a willingness to undergo two weeks of training in Ortigas, Pasig.

Qualifications

• At least 2 years of experience in branch operations, in a managerial or supervisory capacity.
• Experience in a lending/financing company is an advantage but not required.
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.

Responsibilities

• Manage branch operations and sales associates effectively.
• Conduct daily operational assessments for branch growth.
• Monitor daily production and provide updates on operational status.
• Engage clients and employees to ensure quality service.
• Implement sales strategies aligned with company objectives.

Skills

Excellent communication skills

Decision-making skills

Problem-solving skills

Interpersonal skills

Technical marketing skills

Adaptability

Education

Degree in Business Management, Sales or Marketing

Job description

Key Responsibilities:

• Manage the branch operations and a team of sales associates to ensure the effective completion of their duties and responsibilities.

• Conduct daily operational assessments to ensure branch growth and efficiency.

• Monitor daily production and releases, providing regular updates on the branch’s operational status.

• Maintain strong client and employee engagement to ensure delivery of quality service.

• Implement sales strategies and action plans aligned with company objectives.

• Prepare and submit regular reports on branch performance to the Immediate Superior.

• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.

• Perform other related duties and responsibilities as may be assigned.

Key Requirements:

• Degree in Business Management, Sales or Marketing or other related course is a plus.

• At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.

• Work experience in a lending/financing company is an advantage but not required.

• Should have technical marketing skills, relevant product and industry knowledge.

• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.

• Capable to solve amicably customer’s / client’s complaints.

• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.

• Willing to undergo two (2) weeks of training in Ortigas, Pasig.